Val Yonchev Email & Phone Number
Director and Head of Enterprise Solutions and Customer Success EMEA @ Apollo GraphQL
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Val Yonchev Location
- United Kingdom
Val Yonchev Work
- Director and Head of Enterprise Solutions and Customer Success EMEA @ (February 2025 - Present)
- Platforms Workgroup contributor @ (July 2024 - Present)
- Associate Principal @ (December 2024 - Present)
- Team Topologies Valued Practitioner @ (February 2024 - Present)
- Senior Director and Head of Success, Consulting and Partnerships @ (March 2024 - February 2025)
- Executive Coach @ (March 2024 - December 2025)
- Senior Director and Head of Customer Success @ (November 2022 - February 2024)
- Director and Head of Transformation Practice EMEA @ (June 2020 - November 2022)
- Director and Head of Open Innovation Labs EMEA @ (September 2019 - November 2022)
- Open Innovation Labs Engagement Lead EMEA @ (November 2017 - November 2019)
- Forward Thinker | Future of Work | Digital Transformation Advocate @ (October 2012 - November 2017)
- Head of Technology Lab (Benelux and the Nordics) @ (January 2017 - October 2017)
- Group Director Social Collaboration and Knowledge Sharing @ (March 2014 - April 2016)
- Group Director Social Collaboration and Knowledge Sharing @ (April 2014 - April 2016)
- Social Collaboration and Zero Email Evangelist @ (September 2011 - February 2014)
- Director Business Transformation @ (January 2008 - December 2011)
- Business Consulting Director (ai) @ (October 2008 - December 2009)
- Consulting Manger @ SPE Luminus @ (June 2007 - January 2008)
- Lecturer, Trainer and Coach in Analytics and Management @ (September 2003 - October 2017)
- Head of Support and Customer Success @ blueKiwi Software (February 2016 - December 2016)
- Board Member and Treasurer @ Brussels Kangaroos Baseball & Softball Club (November 2012 - December 2016)
- Business Consolidation Project Manager @ (November 2006 - May 2007)
- Financial Controller @ (April 2006 - October 2006)
- Finance and Controlling Team Leader @ (March 2003 - March 2006)
- Finance and Controlling Team Leader @ (March 2003 - March 2006)
- Co-Founder @ VVM Finance and Audit Ltd. (February 2002 - January 2005)
- Group Financial Controller @ STS Holding Group Ltd. (January 2001 - February 2003)
- Lead Business Consultant @ STS Holding Group Ltd. (November 1999 - January 2001)
Val Yonchev Education
- University of Delaware
(Accounting)
2002-2002 - Stopanska akademija 'Dimitr Èenov'
Master Of Science (Finance)
1995-2000 - Foreign Language School - Lovech
(German, English Language)
1990-1995
Val Yonchev Skills
- Cloud-Native Applications
- Market Research
- Product Marketing
- Solution Selling
- Solution Architecture
- Cloud Computing
- Cloud Security
- Cloud Storage
- Hybrid Cloud
- Cloud Computing IaaS
- Scrum
- Kanban
- Marketing Strategy
- Go-to-Market Strategy
- User Adoption
- Cloud-Native Architecture
- Growth Hacking
- Organizational Culture
- Continuous Improvement
- Strategic Roadmaps
- Technology Roadmapping
- Product Road Mapping
- Customer Support
- Customer Service
- Customer Insight
- Data Analysis
- Social Media
- Forecasting
- Technology Adoption
- Product Adoption
- Strategic Planning
- Strategy
- Customer Satisfaction
- Customer Experience
- Growth Strategies
- Team Leadership
- Customer Retention
- Voice of the Customer
- Scaled Agile Framework
- Succession Planning
- Customer Success
- Quarterly Reviews
- Performance Metrics
- Software as a Service (SaaS)
- Customer Engagement
- Customer Satisfaction (CSAT)
- Churn Management
- Revenue Forecasting
- Revenue & Profit Growth
- Pricing Strategy
- Artificial Intelligence (AI)
- Agile Leadership
- Agile Software Development
- Product Development
- Continuous Product Discovery
- Continuous Product Delivery
- Site Reliability Engineering
- Domain-Driven Design (DDD)
- Technology Strategy
- Wardley Mapping
- Hypothesis Driven Development
- Outcome Delivery
- Cloud Applications
- Cloud-native Development
- Cloud-native Operating Models
- Team Topologies
- Platform Engineering
- Developer Experience
- Continuous Integration (CI)
- Continuous Delivery (CD)
- Product Management
- Business Transformation
- Agile
- Culture Change
- Business Strategy
- Change Management
- Program Management
- Organizational Design
- Lean Manufacturing
- Business Process Design
- Business Process Improvement
- Six Sigma
- Performance Management
- Consulting
- User Experience (UX)
- Innovation Management
- Design Thinking
- Community Management
- Leadership
- Management
- Digital Transformation
- Business Model Innovation
- Intrapreneurship
- DevOps
- Technology Enabled Business Transformation
- Gamification
- Workshop Facilitation
- Enterprise 2.0
- Enterprise Social Networking
- Enterprise Knowledge Management
- Community Support
- Enterprise Content Management
- SAP
- SharePoint
- Social Network Analysis
- Employee Engagement
- Public Speaking
- Gephi
- HR Transformation
- Shared Services
- Agile Project Management
- Bluekiwi
- Social Media Integration
- Start Ups
- Jive
- Lean IT
- Business Process Re Engineering
- Business Analysis
- Finance
- Tableau
- Software
- Design Sprints
- Business Process Management
- Idea Generation
- Social Media Evangelist
- Business Planning
- Power BI
- Marketing
- Business Process
- Cross Functional Team Leadership
- Community Strategy
- Microsoft Excel
- Business Intelligence
- QlikView
- Project Management
- Lean Six Sigma
- Integration
- Data Visualization
- Big Data Analytics
- Service Design
- Microsoft Office
- Accounting
- Ci/Cd
- Agile Application Development
- User Experience
- Lean UX
- Lean Software Development
- OpenShift
Val Yonchev Summary
- Val Yonchev, based in United Kingdom, is currently a Director and Head of Enterprise Solutions and Customer Success EMEA at Apollo GraphQL. Val Yonchev brings experience from previous roles at Cloud Native Computing Foundation (CNCF), Conflux and Team Topologies. Val Yonchev holds a 2002 - 2002 University of Delaware. With a robust skill set that includes Cloud-Native Applications, Market Research, Product Marketing, Solution Selling, Solution Architecture and more. Val Yonchev has 3 emails and 5 mobile phone numbers on RocketReach.
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