Val Yonchev Email & Phone Number
Director and Head of Enterprise Solutions and Customer Success EMEA @ Apollo GraphQL
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Val Yonchev Location
- United Kingdom
Val Yonchev Work
- 2025 -now Director and Head of Enterprise Solutions and Customer Success EMEA @
- 2024 -now Platforms Workgroup contributor @
- 2024 -now Associate Principal @
- 2024 -now Team Topologies Valued Practitioner @
- 2024 -2025 Senior Director and Head of Success, Consulting and Partnerships @
- 2024 -2025 Executive Coach @
- 2022 -2024 Senior Director and Head of Customer Success @
- 2020 -2022 Director and Head of Transformation Practice EMEA @
- 2019 -2022 Director and Head of Open Innovation Labs EMEA @
- 2017 -2019 Open Innovation Labs Engagement Lead EMEA @
- 2012 -2017 Forward Thinker | Future of Work | Digital Transformation Advocate @
- 2017 -2017 Head of Technology Lab (Benelux and the Nordics) @
- 2014 -2016 Group Director Social Collaboration and Knowledge Sharing @
- 2011 -2014 Social Collaboration and Zero Email Evangelist @
- 2008 -2011 Director Business Transformation @
- 2008 -2009 Business Consulting Director (ai) @
- 2007 -2008 Consulting Manger @ SPE Luminus @
- 2003 -2017 Lecturer, Trainer and Coach in Analytics and Management @
- 2016 -2016 Head of Support and Customer Success @ blueKiwi Software
- 2012 -2016 Board Member and Treasurer @ Brussels Kangaroos Baseball & Softball Club
- 2006 -2007 Business Consolidation Project Manager @
- 2006 -2006 Financial Controller @
- 2003 -2006 Finance and Controlling Team Leader @
- 2003 -2006 Finance and Controlling Team Leader @
- 2002 -2005 Co-Founder @ VVM Finance and Audit Ltd.
- 2001 -2003 Group Financial Controller @ STS Holding Group Ltd.
- 1999 -2001 Lead Business Consultant @ STS Holding Group Ltd.
Val Yonchev Education
- University of Delaware
(Accounting)
2002-2002 - Stopanska akademija 'Dimitr Èenov'
Master Of Science (Finance)
1995-2000 - Foreign Language School - Lovech
(German, English Language)
1990-1995
Val Yonchev Skills
- Cloud-Native Applications
- Market Research
- Product Marketing
- Solution Selling
- Solution Architecture
- Cloud Computing
- Cloud Security
- Cloud Storage
- Hybrid Cloud
- Cloud Computing IaaS
- Scrum
- Kanban
- Marketing Strategy
- Go-to-Market Strategy
- User Adoption
- Cloud-Native Architecture
- Growth Hacking
- Organizational Culture
- Continuous Improvement
- Strategic Roadmaps
- Technology Roadmapping
- Product Road Mapping
- Customer Support
- Customer Service
- Customer Insight
- Data Analysis
- Social Media
- Forecasting
- Technology Adoption
- Product Adoption
- Strategic Planning
- Strategy
- Customer Satisfaction
- Customer Experience
- Growth Strategies
- Team Leadership
- Customer Retention
- Voice of the Customer
- Scaled Agile Framework
- Succession Planning
- Customer Success
- Quarterly Reviews
- Performance Metrics
- Software as a Service (SaaS)
- Customer Engagement
- Customer Satisfaction (CSAT)
- Churn Management
- Revenue Forecasting
- Revenue & Profit Growth
- Pricing Strategy
- Artificial Intelligence (AI)
- Agile Leadership
- Agile Software Development
- Product Development
- Continuous Product Discovery
- Continuous Product Delivery
- Site Reliability Engineering
- Domain-Driven Design (DDD)
- Technology Strategy
- Wardley Mapping
- Hypothesis Driven Development
- Outcome Delivery
- Cloud Applications
- Cloud-native Development
- Cloud-native Operating Models
- Team Topologies
- Platform Engineering
- Developer Experience
- Continuous Integration (CI)
- Continuous Delivery (CD)
- Product Management
- Business Transformation
- Agile
- Culture Change
- Business Strategy
- Change Management
- Program Management
- Organizational Design
- Lean Manufacturing
- Business Process Design
- Business Process Improvement
- Six Sigma
- Performance Management
- Consulting
- User Experience (UX)
- Innovation Management
- Design Thinking
- Community Management
- Leadership
- Management
- Digital Transformation
- Business Model Innovation
- Intrapreneurship
- DevOps
- Technology Enabled Business Transformation
- Gamification
- Workshop Facilitation
- Enterprise 2.0
- Enterprise Social Networking
- Enterprise Knowledge Management
- Community Support
- Enterprise Content Management
- SAP
- SharePoint
- Social Network Analysis
- Employee Engagement
- Public Speaking
- Gephi
- HR Transformation
- Shared Services
- Agile Project Management
- Bluekiwi
- Social Media Integration
- Start Ups
- Jive
- Lean IT
- Business Process Re Engineering
- Business Analysis
- Finance
- Tableau
- Software
- Design Sprints
- Business Process Management
- Idea Generation
- Social Media Evangelist
- Business Planning
- Power BI
- Marketing
- Business Process
- Cross Functional Team Leadership
- Community Strategy
- Microsoft Excel
- Business Intelligence
- QlikView
- Project Management
- Lean Six Sigma
- Integration
- Data Visualization
- Big Data Analytics
- Service Design
- Microsoft Office
- Accounting
- Ci/Cd
- Agile Application Development
- User Experience
- Lean UX
- Lean Software Development
- OpenShift
Val Yonchev Summary
- Val Yonchev, based in United Kingdom, is currently a Director and Head of Enterprise Solutions and Customer Success EMEA at Apollo GraphQL. Val Yonchev brings experience from previous roles at Cloud Native Computing Foundation (CNCF), Conflux and Team Topologies. Val Yonchev holds a 2002 - 2002 University of Delaware. With a robust skill set that includes Cloud-Native Applications, Market Research, Product Marketing, Solution Selling, Solution Architecture and more. Val Yonchev has 3 emails and 5 mobile phone numbers on RocketReach.
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