Uyen Pham's Location
Vietnam
Uyen Pham's Work
- Head of Customer Service (Shopee, Airpay), Disputes, Payment and Fraud @ Shopee
- Head of Customer Service (Shopee and Airpay) and Disputes @ Shopee
- Head of Customer Excellence (focusing Driver Onboarding, Process optimization and digitalization) @ BE GROUP
- Head of Customer Excellence (focusing Customer Supports and Driver Onboarding) @ BE GROUP
- Greenlight Manager and and Head of Driver Support Center (F2F) @ Uber
- Director of Seller Experience @ Lazada
- Head of Customer Service @ Lazada
- Customer Service Team leader @ Lazada
- Management Trainee @ Kymdan
- Customer Service Executive @ Maersk Line, Limited
Uyen Pham's Education
- The University of Bolton
Master of Business Administration (M.B.A.) (Master of Business Administration)
2014 - 2016 - Foreign Trade University - FTU
Bachelor's degree (International Business/Trade/Commerce)
2003 - 2008 - Nguyễn Thượng Hiền highschool2000 - 2003
Uyen Pham's Skills
- Customer Service
- English
- Teaching
- Teamwork
- PowerPoint
- Editing
- Research
- Microsoft Word
- Team Leadership
- Microsoft Excel
Uyen Pham's Summary
Uyen Pham, based in Vietnam, is currently a Head of Customer Service (Shopee, Airpay), Disputes, Payment and Fraud at Shopee, bringing experience from previous roles at Shopee, Be Group JSC and Uber. Uyen Pham holds a 2014 - 2016 Master of Business Administration (M.B.A.) in Master of Business Administration @ The University of Bolton. With a robust skill set that includes Customer Service, English, Teaching, Teamwork, PowerPoint and more, Uyen Pham contributes valuable insights to the industry. Uyen Pham has 3 emails on RocketReach.
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Assessment Services Lead, ASEAN Australasia Japan and Korea at Cambridge University Press & Assessment English
Ho Chi Minh City, Ho Chi Minh City, VN22 -
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