2023 -2024 Business Development Manager @ wefirst hr
2021 -2023 Assistant manager sales development @
2017 -2021 Brand Executive @ burger maestru
2019 -2020 Assistant Marketing Manager @ azgard 9
2015 -2017 Customer relationship manager @
2012 -2015 Customer Service Officer @ Zong CMPak Ltd
Usman Khalid Education
University of Management and Technology
Master’s Degree (master in sales and marketing management)
2016-2018
The Islamia University of Bahawalpur
bachelor in computer science (Computer Science)
2010-2012
Government college of bahawal nagar
Bsc in advance computer as science (Advance completed science)
2009-2011
Usman Khalid Skills
Team Management
Team Leadership
Management
Call Centers
Customer Service
Customer Satisfaction
Customer Experience
Time Management
Telecommunications
•Handled a high influx of inbound calls with a dynamic call centre environment.
Online Marketing
Online Advertising
Loyalty Programs
Loyalty Marketing
Claims Handling
Claims Management
Claims Investigations
Stock Control
Retail Sales
Retail Design
Team Building
Account Management
Teamwork
Project Planning
Customer Relationship Management (CRM)
Microsoft Office
Customer Retention
Performance Management
Banking
Customer Relationship Management Crm
Marketing
Project Management
Customer Relationship Management
Usman Khalid Summary
Usman Khalid, based in Pakistan, is currently a Business Development Manager at The Vertical. Usman Khalid brings experience from previous roles at wefirst hr, Zameen.com, burger maestru and azgard 9. Usman Khalid holds a 2016 - 2018 Master’s Degree in master in sales and marketing management @ University of Management and Technology. With a robust skill set that includes Team Management, Team Leadership, Management, Call Centers, Customer Service and more.
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