UserIQ Technology Stack

Akita is a customer success software that helps user reduces churn and increase revenue from the company existing customers through up-sell, cross-sell and expansion. Akita provides it CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs.

Bolstra is a customer success platform to help plan, manage and engage with customers.

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 40 languages using a WYSIWYG editor. Utilize survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

IgniteFeedback is a platform for real-time surveys and personalized customer engagement.

Kapta is a key account management platform designed for the customers that matter most.

Natero is a Customer Success Management platform that helps B2B SaaS businesses reduce churn and accelerate growth.

Amazon CloudFront is a content delivery web service.

Anchor by Spotify is a podcast creation tool where podcasters are able to mark select episodes as subscriber-only content, then publish them to Spotify and other platforms.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Medium is a blog-publishing platform.

Vimeo PRO is a business video hosting platform.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

Churn Buster platform helps retain customers lost to failed payments.

HubSpot offers a full platform of marketing, sales, customer service, and CRM software.

HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place.

HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Amazon WorkMail is a secure, managed business email and calendar service.

Dimension Data offers design, development, and management solutions for IT networks and applications.

EMC Atmos is a cloud storage services platform developed by EMC Corporation. Atmos can be deployed as either a hardware appliance or as software in a virtual environment. The Atmos technology uses an object storage architecture designed to manage petabytes of information and billions of objects across multiple geographic locations as a single system.

EMC Avamar: Fast, efficient data backup and recovery through a complete software and hardware solution. Equipped with integrated variable-length deduplication technology, Avamar facilitates fast, daily full backups for virtual environments, remote offices, enterprise applications, network-attached storage (NAS) servers, and desktops/laptops.

EMC Elastic Cloud Storage (ECS), formerly Project Nile, is an object storage software product marketed by EMC Corporation. ECS was designed to adhere to several tenets of object storage, including scalability, data resiliency and to take advantage of existing or new commodity server hardware in order to manage costs. It is marketed as software-defined storage.

EMC SourceOne Archiving Family: Advanced archiving software that improves user productivity, providing seamless access to archived email, files, and Microsoft SharePoint content. Proactive information management helps with litigation readiness and a centralized archive accelerates high-volume discovery searches and enables secure legal holds.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Dossier by Onboardify is an app for organizing all customer conversations, no matter where it happens.

AMP is a way to build web pages for static content that render fast.

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

A framework for creating web applications.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Apache Spark is an engine for big data processing, with built-in modules for streaming, SQL, machine learning and graph processing.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

InsightSquareds sales intelligence solution is the operating system for high growth sales teams. It empowers sales operations leaders to help their executives produce reliable forecasts, understand pipeline trends, and maximize rep impact.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for enterprise content management and intelligent case management offerings. The Documentum platform adheres to the content management interoperability services standard and supports a broad range of operating systems.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Mandrill is a scalable and affordable email infrastructure service, with all the marketing friendly analytics tools they come to expect from MailChimp.

Mirror helps enterprises improve the customer experience using data-rich interactions to document issues.

NewVoiceMedia is the provider of cloud contact center and inside sales software for salesforce sales cloud, service cloud.

Silverpop Engage Survey is a full-featured, easy-to-use survey creation tool that allows client to create and send surveys and track responses in real time. And because it's fully integrated into the Silverpop Engage platform, it gives client the power to gather actionable information that can be immediately leveraged to enhance and increase the relevance.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

HubSpot Website Platform is a content management system that enables marketers to build websites personalized for every visitor.

LinkedIn Jobs is an enterprise employer job posting solution.

Metaal HRM is a human resources management system (HRMS) which allows users to manage employees, performance, attendance, pay, recruitment and training.

Recruiterbox is an applicant tracking system designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks, and accept resumes through their company's website

trend and spend data for hedge funds and private equity firms

The CRE Suite is a cloud-based real estate investment analysis platform which provides commercial real estate acquisitions and development teams with the tools to analyze and underwrite complex properties and portfolios.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

Validately is a user feedback platform to test demand and usability on a clickable prototype or live feature.