Userback Competitors

UserTesting helps organizations create exceptional customer experiences by making it easy to gather fast, human insights at scale. With the industry’s most powerful participant network, AI-powered analysis, and expert services, we help teams validate ideas, optimize experiences, and build customer-centric products—faster and with confidence. From early concepts to live launches, UserTesting puts real human feedback at the heart of every decision. Whether you’re in research, product, design, marketing, or CX, our flexible platform supports moderated and unmoderated tests, live interviews, surveys, usability studies, card sorts, and more—all in one place. Trusted by 3,000+ companies—including 75 of the Fortune 100—UserTesting delivers an average 6x ROI by helping teams reduce risk, accelerate time to market, and exceed customer expectations.

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly. Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks.

Listen360’s customer engagement software enhances every interaction with your customers. With a variety of tools to handle customer interactions, advanced analytics for tracking engagement, and dashboards for managing your online reputation, we aim to create personalized experiences for your customers. By gathering data from different touchpoints, you can understand your customer's behavior and preferences to tailor interactions. Our software boosts efficiency by consolidating all interactions, saving time and resources. In essence, Listen360’s customer engagement software is a fantastic tool for enhancing customer experience and fostering loyal relationships. Operating your customer relationship management efforts across various channels helps build loyalty and increase customer lifetime value. Listen360’s software elevates engagement consistently and keeps you competitive.