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Ursula Bird Location
The Royal Town of Sutton Coldfield, GB
Ursula Bird Work
2025 -now Director of Corporate IT and Business Applications @
2021 -2025 Head of User Services and Service Improvement @
2012 -2020 Head of User Support @
2005 -2012 IT Services Manager @
1998 -2005 Senior Global Service Delivery Manager @
1992 -1998 IT Manager @
Ursula Bird Education
The University of Salford
Food science & technology (Food Science)
1986-1989
Ursula Bird Skills
ITIL Process Implementation
Contract Management
Service Continuity
Operations Management
Cybersecurity
Software as a Service (SaaS)
DevOps
Global Delivery
ISO 27001
IT Governance
IT Infrastructure Management
Leadership
Product Management
ITIL Certified
Incident Management
Global Leadership
Service Delivery
ITIL
IT Service Management
IT Strategy
Active Directory
Project Delivery
IT Management
Stakeholder Management
Project Transition
Training Delivery
Mentoring Of Staff
Department Budget Management
Service Delivery Management
IT Service Delivery
Team Leadership
Public Sector
Business Analysis
Change Management
Service Improvement
Business Process Improvement
Project Management
Team Management
Management
Microsoft Office
Web Design
User Interface Design
Strategic Planning
User Experience
CSS
Ursula Bird Summary
Ursula Bird, based in The Royal Town of Sutton Coldfield, GB, is currently a Director of Corporate IT and Business Applications at Tribal Group. Ursula Bird brings experience from previous roles at Tribal Group and 3i Group plc. Ursula Bird holds a 1986 - 1989 Food science & technology in Food Science @ The University of Salford. With a robust skill set that includes ITIL Process Implementation, Contract Management, Service Continuity, Operations Management, Cybersecurity and more. Ursula Bird has 3 emails on RocketReach.
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