Upper West Information

Upper West is a trendy restaurant in my opinion. The furniture is sleek and I absolutely adored the lights above our heads. Ample sunlight enters the room and I suggest the patio (gorgeous in my opinion and you'll most likely have to reserve) We arrived around 6:00 pm and my group was a group of 8, not a small group. Since I was unsure whether or not they had reserved most of the restaurant, I made sure to check in with the hostess beforehand if they could accommodate our entire group. The hostess was awesome. She initially sat us down in a corner of the restaurant, but since not everyone fit, she gave us a different table. The only downside was that we would have had to leave by 7:30, but when it came to that time, they didn't mind. In fact, we were in more of a hurry than they were and we were told "take your time". With the time limit in mind, we all ordered more-or-less quickly. The waitress, Jackie (I'm hoping that's how her name is spelled) was friendly and did her job very well. - waters and my ice tea were refilled exactly on point - all the food arrived at once - food looked, smelled, and tasted amazing. Can't speak for everyone, but I thoroughly enjoyed my crab-cake sandwich (The Giselle) and the filet mignon (my friend's) was perfect. - all empty dishes were immediately cleaned out by the busboys - They were always attentive, asking if anyone needed anything else. - Bathrooms are clean. I'm not sure about the men's, but the women's bathroom looks like there is only one stall, but there's actually two. Other than that, the reason for me giving a five-star is not only the way that everyone treated us- made us feel welcome, was friendly, attentive - but I especially appreciated it when they voiced to us that they were grateful that we were so friendly as well. A little kindness goes a long way in my opinion, and when that kindness is reciprocated, it gives you the most wonderful feeling. And that is how I will always remember this place. Thank you Upper West!