Umni Information

⁉️ Did you know that 80/20 rule affects the customer service too? 80% of the customer questions and inquiries keep repeating and consuming your staff time and company resources. ✅ We have solution for that: virtual assistant to be there for them 24/7, give back the time to the staff to take care for the rest 20% - the unique or complicated customers needs, and complete other valuable tasks, therefore saving on resources and increasing customer and employee satisfaction. 💯 Virtual Assistants made in Bulgaria! ✅ Umni automates the business communication with customers by using virtual assistants (chatbot technology) helping businesses decrease expenses, optimize staff work and increase customer satisfaction. Favorite industries: medical centers, hospitality and services, HR, entertainment and other. ✅ Investments: Umni is part of the Loyal VC investment portfolio (22 companies in 12 countries). https://www.loyal.vc ✅ Partners: - In Your Pocket (Europe's leading provider of urban information, supplying locally produced, practical information for over one hundred cities all over the region) - Clientric (online and offline solutions throughout the whole sales and marketing life cycle of a typical HoReCa) 🏆 Tourism Innovation'18 award at the Balkan Awards in Tourism Industry 2018 (BATI, Sofia, Dec.2018). 🏆 Umni was accelerated and Launched at the Founder Institute (Feb. 2018 -https://fi.co), the world’s premier idea-stage accelerator and startup launch program, with project for hotel chatbots. Specializing in niche bots allows to automate database and bot creation using templates and to make process fast, affordable and easy. https://umni.co/en