Umesh Shetty Email & Phone Number
Senior Vice President - Business Operations and Customer Service | Strategic projects @ HDFC Life
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Umesh Shetty Location
- Mumbai, MH, IN
Umesh Shetty Work
- Senior Vice President - Business Operations and Customer Service | Strategic projects @ (April 2023 - Present)
- Vice President - Business Operations and Customer service @ (June 2022 - April 2023)
- Vice President - Customer Relations @ (April 2019 - May 2022)
- Vice President - Business and Service Excellence @ (April 2017 - March 2019)
- Associate Vice President - Business and Service Excellence @ (April 2011 - March 2017)
- Senior Manager - Customer Relations @ (April 2008 - March 2011)
- Manager - Customer Relations @ (February 2007 - March 2008)
- Assistant Manager Operations @ (January 2001 - January 2007)
Umesh Shetty Education
- Insurance Institute of India
Associate's degree (Life Insurance)
2013-2015 - Vivekanda Education Society, Mumbai
BSC (Industrial Chemistry)
1997-2000 - Swami Vivekananda High School
Higher Secondary Certification (Science)
1995-1997 - Welingkar Institute of Management
PGDMS (Marketing)
Umesh Shetty Skills
- Management
- Team Management
- MIS
- Insurance
- BPO
- CRM
- Customer Service
- Leadership
- Quality Management
- Performance Management
- Quality Assurance
- Business Process Management
- Business Process Improvement
- Process Maturity
- Change Management
- Inbound Sales
- Outbound Sales
- Sales verification
- Process Verification
- Building Organizational Capability
- Corporate Social Responsibility
- Project Management
- Persistency
- Branch Operation
Umesh Shetty Summary
- Umesh Shetty, based in Mumbai, MH, IN, is currently a Senior Vice President - Business Operations and Customer Service | Strategic projects at HDFC Life. Umesh Shetty brings experience from previous roles at HDFC Life. Umesh Shetty holds a 2013 - 2015 Associate's degree in Life Insurance @ Insurance Institute of India. With a robust skill set that includes Management, Team Management, MIS, Insurance, BPO and more. Umesh Shetty has 2 emails and 2 mobile phone numbers on RocketReach.
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