2008 -2008 Assistant Manager - Network Operations Center @
2005 -2008 Team Leader - Network Operation Center @
2001 -2005 Senior Software Engineer - Program Lead @
Umer Akram Education
National University of Computer and Emerging Sciences
(Computer Science)
2001
Forman Christian College (A Chartered University)
(Engineering)
1996
St. Anthony’S High School, Lahore, Pakistan 1995
St. Anthony’S High School, Lahore, Pakistan 1984-1993
Umer Akram Skills
Team Management
Management
Telecommunications
Call Center
BSS
Vendor Management
Project Management
GSM
VAS
Operations Management
Software Project Management
Performance Management
Business Process Improvement
Project Planning
CRM
Integration
Call Centers
PMP
Team Leadership
Strategy
Mobile Devices
Pre-sales
Service Delivery
Business Process
Analysis
Customer Experience
Outsourcing
Product Management
Business Analysis
Umer Akram Summary
Umer Akram, based in Lahore, PK, is currently a Head of Digital Care at Telenor. Umer Akram brings experience from previous roles at Telenor. Umer Akram holds a National University of Computer and Emerging Sciences. With a robust skill set that includes Team Management, Management, Telecommunications, Call Center, BSS and more. Umer Akram has 1 emails on RocketReach.
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