Who We Are
Alex Lee, Inc., is one of the largest grocery retail and wholesale distribution companies in the southeastern United States. We are the parent company of wholesale distributors Merchants Distributors (MDI), Souto Foods, W. Lee Flowers, and Import Mex, as well as grocery banners Lowes Foods and Kj’s Market. In total, we operate in 13 states; own over 140 retail stores; serve over 1,960 stores in wholesale; and count close to 15,000 people as part of the Alex Lee family. Alex Lee employees are a unifying force for our companies, guiding and supporting the entirety of the organization.
Why We’re Different
Alex Lee has remained privately held for over 90 years and now spans four generations. We continue to be a profitable and growing company because of our unique combination of full-service wholesale and retail, and our unwavering dedication to our founding philosophy: “If your customers are successful and your suppliers are successful, then you will be successful.” We stand the test of time because we do what is right for our customers and the communities in which we operate.
We strive to always be a progressive company, which is why innovation is a long-held tradition at Alex Lee. We offer employees opportunities to showcase their ideas and creativity through our nationally recognized innovation programs and challenges. We are a team of talented people who thrive on putting our heads together and creating new and better ways of doing business.
Growth is our only option – this applies to our business, our customers, and our people. We want Alex Lee to be a place where people want to stay and grow their careers, which is why we offer numerous tools and resources for learning and development, and pathways for advancement. This is why Alex Lee is recognized by our employees as being a place where they see themselves crafting a lifelong career.
Keith Lee has made it his professional crusade to educate and provide strategies to small business owners about the importance of providing exceptional Customer Service to each and every client they serve, each and every time. Keith understands that if you want to outperform your competition you need to be a serious student of the type of service that creates Loyal, Life-Long Clients who enthusiastically tell others about you. Keith’s passion for providing world class customer service is evident in the way he runs his five businesses – American Retail Supply, 3D Mail Results, Lee Marketing, Keith Lee Business Systems, and Superior Display – and gives great insight into the power that exceptional Customer Service can have on your business’ bottom line. Keith’s mission is to provide small business owners simple, easy to implement Customer Service training consistently and persistently so that they can provide world class service to each and every customer, each and every time.
In addition to delivering exceptional customer service, Keith Lee has developed two other critical components to the Make-You-Happy Management System. First, he gets BUY IN from team members with Systems and Empowerment. Working towards goals as a team is incredibly important, and a key factor in business success is getting "buy in" from your team.
The next step is Performance Management. Developing those team member's skills on an ongoing basis is challenging, to say the least. And, in Keith's system, the dreaded "Performance Review" is replaced with Performance Development Interviews. Instead of being counterproductive and depressing, these Performance Development Interviews (PDI's) are empowering and both you and your team members leave pumped and ready for action. Not only that, the best part is that they are EFFECTIVE.
Please visit www.keithlee.com for more information on how the Make-You-Happy Management System can help you take control of your business and your life.
Juliana Lee's team agents are Silicon Valley real estate agents. By having team members be specialists for different tasks, they quickly develop superior, in-depth, knowledge and skills which apply to all of Silicon Valley. Juliana Lee was a computerized Palo Alto real estate agent before the internet had widespread use in real estate sales. She lives in Palo Alto less than 100 yards from the Santa Clara County - San Mateo County border, the geographic center of Silicon Valley. She has worked and excelled at many of the top Palo Alto real estate companies as an agent.
Imagine hiring a home painter to paint your home. If you were to hire a painter who never looked outside of Palo Alto, you could have a painter who knew a lot about working with the city of Palo Alto building department. Unless that painter looked outside of Palo Alto, he would not know about techniques and trends that develop in other cities until they were adopted by painters covering wider areas. Knowing how to get information from a city building department is more important than always working with one building department.
A real estate agent who knows how to get "location-specific information" and has wide area experience, will nearly always be more knowledgeable and successful helping you to achieve your goals than a real estate agent who always works with people in only one location.
Work with a Silicon Valley real estate agent to get top results achieving your goals. Give Juliana Lee a call, at 650-857-1000, and chat about your goals with one of the best real estate agents, a #1 top real estate agent nationwide.