UKNetMonitor Information

UKNetMonitor was one of the first social media monitoring companies in the UK and continues to provide the most accurate, comprehensive and tailored service. We monitor social networks, discussion forums, blogs, comments, and of course websites, in 26 different languages. We aim to give our clients concise digestible information flow that suit them. We offer a range of outputs: - A curated digest of relevant clippings from across the full range of social media, including blogs, social networks, discussion forums, video sites, online comments posted on mainstream media sites, and other websites, fully categorised according to their business needs, and updated no less frequently than their service level agreement, depending on whether they are seeking to a) maintain a watching brief; b) maintain reputation and engage with stakeholders; c) integrate with customer service or d) manage a crisis. - Digestible executive summaries and reports. - Drillable Online Dashboards, statistical analysis, segmentation and metrics. - Monthly Trends report. - Concise extracts with direct links to original content. - Urgent Monitoring alerts by email, phone or SMS. - XML/RSS feeds from our database to interface with internal management information systems. - Access to bespoke research. - Advice on responding to adverse issues. - Retained and accessible historic data and trend analysis. - Profanity filters. - Sentiment measures. - Appraisals of influence & significance.