Puzzel WFM (previously U-WFM) provides an easy-to-use, cloud-based platform which enables forecasting and scheduling for your entire contact centre workforce. Along with many additional functions designed to increase agent retention and reduce administrative overheads. It has established real-time and historic connectors to integrate with your existing contact centre solution when run independently from the Puzzel Customer Service Platform. Puzzel aquired U-WFM to add employee engagement and scheduling to its existing customer service technology suite.
| Website | https://www.puzzel.com/uk/workforce-management-solution/ |
| Revenue | $7.4 million |
| Employees | 1 (0 on RocketReach) |
| Founded | 2010 |
| Phone | +44 333 300 0066 |
| Technologies |
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| Industry | IT Services and IT Consulting, Custom Software & Technical Consulting, Business/Productivity Software, Software, IT Consulting and Outsourcing |
| Web Rank | 1 Million |
| Keywords | Workforce Management Software, Workforce Management Solutions, Contact Center Software, Cloud Based Workforce Management, Wfm Software, Workforce Optimization, Scheduling Software, Forecasting Software, Staffing Optimization, Contact Center Optimization, Call Center Software, Labor Management, Time And Attendance, Employee Scheduling, Shift Scheduling, Resource Management, Workforce Planning, Hcm Software |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 51 Companies, NAICS Code 5182 Companies, NAICS Code 518 Companies |
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The U-WFM annual revenue was $7.4 million in 2026.
The NAICS codes for U-WFM are [51, 5182, 518].
The SIC codes for U-WFM are [73, 737].