Tyrone Brown Email & Phone Number

Technical Account Manager @ SHI International Corp.

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Tyrone Brown Location

Duluth, GA, US

Tyrone Brown Work

Technical Account Manager @ (October 2024 - Present)
Technical Account Manager @ (April 2022 - March 2024)
Cloud Operations Manager @ Verint Technology Inc. (February 2017 - April 2022)
Support Manager @ (October 2014 - February 2017)
Product Support Engineer @ (February 2008 - June 2014)

Tyrone Brown Skills

AWS DevOps https://www.credly.com/badges/f4e8e5ae-2818-43fc-acbb-a4666d5c84eb/public_url
Account Management
Amazon EC2
Amazon Web Services (AWS)
Analytical Skills
Backlog Management
Business Systems Implementation
CCNA
Change Management
Communication
Computer Science
Confluence
Connectivity
Consulting
Contact Centers
Corporate Governance
Critical Thinking
Customer Data
Customer Engagement
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Requirements
Customer Satisfaction
Customer Support
Escalation Resolution
Event Ticketing
Handle Multiple Projects
Help Desk Support
IT Escalation
Information Systems
Information Technology
Infrastructure
Internet Protocol Suite (TCP/IP)
Interpersonal Skills
Leadership
Learning Management Systems
Linux
Load Balancing
Management
Networking
Networking Technology
New Concepts
Office 365
Operations Management
Post-Sales
Presales
Problem Solving
Product Demonstration
Project Implementation
Quality Assurance
Root Cause
SQL
Secure Shell (SSH)
Service Desk
Skill Development
Slack
Software Implementation
Software as a Service (SaaS)
Solution Architecture certified https://www.credly.com/badges/c3f94632-c1d3-419f-ab6c-a72778096a89/public_url
Team Performance
Technical Subject Matter
Technical Support
Technical Understanding
Ticketing Systems
Transmission Control Protocol (TCP)
Transport Layer Security (TLS)
Triage
Troubleshooting
Windows 10
Windows 11
Workforce Management
Written Communication
Zendesk Customer Service Software
saas
Product Support
Manufacturing
Systems Engineering
Test Equipment

Tyrone Brown Summary

Tyrone Brown, based in Duluth, GA, US, is currently a Technical Account Manager at SHI International Corp.. Tyrone Brown brings experience from previous roles at Datadog, Verint Technology Inc., ADTECH GLOBAL SOLUTIONS, INC and Verint-Systems. With a robust skill set that includes AWS DevOps https://www.credly.com/badges/f4e8e5ae-2818-43fc-acbb-a4666d5c84eb/public_url, Account Management, Amazon EC2, Amazon Web Services (AWS), Analytical Skills and more. Tyrone Brown has 2 emails and 3 mobile phone numbers on RocketReach.