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Tyrone Baker Location
Chicago, IL, US
Tyrone Baker Work
2010 -now Operations Manager – Customer Service and Collections @
2010 -2010 Manager for Enova @
2000 -2009 Call Center Supervisor – Customer Service and Technical Support @
1995 -2000 Call Center Manager – Customer Service - @
Tyrone Baker Education
University of Phoenix
Associate of Arts (Business Administration)
2007-2009
Tyrone Baker Skills
Customer Satisfaction
Management
Microsoft Excel
Cost Reduction Strategies
Supervising
Customer Service Management
Team Building
Training
Outlook
Call Center
Workforce Management
Customer Experience
Customer Retention
Operations Management
Process Improvement
Leadership
Customer Service
Call Centers
Coaching
Human Resources
Team Leadership
Program Management
Change Management
Sales
Budgets
Time Management
Interviews
Performance Management
Vendor Management
Employee Relations
Recruiting
Employee Training
Cross-functional Team Leadership
Call Center Development
CRM
Microsoft Office
Business Process Improvement
Contact Centers
Microsoft Outlook
Interviewing
PowerPoint
Engineering
Cross Functional Team Leadership
Project Planning
Tyrone Baker Summary
Tyrone Baker, based in Chicago, IL, US, is currently a Operations Manager – Customer Service and Collections at Enova International. Tyrone Baker brings experience from previous roles at LaSalle Network, Comcast and Ameritech. Tyrone Baker holds a 2007 - 2009 Associate of Arts in Business Administration @ University of Phoenix. With a robust skill set that includes Customer Satisfaction, Management, Microsoft Excel, Cost Reduction Strategies, Supervising and more. Tyrone Baker has 2 emails and 4 mobile phone numbers on RocketReach.
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