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Tyler McDowell Location
Evansville, IN, US
Tyler McDowell Work
IT Director @ (October 2022 - Present)
Remote Technical Support Specialist @ (January 2022 - October 2022)
IT Remote Support Specialist @ (January 2022 - October 2022)
IT Service Desk Manager @ (November 2017 - January 2022)
IT Helpdesk Technician @ (April 2014 - November 2017)
Tyler McDowell Education
Purdue Global
Associate of Science - AS (Information Technology)
2016-2018
Purdue University
Associate of Applied Science (Information Technology)
Tyler McDowell Skills
IT Management
IT Operations
Help Desk Support
IT Service Management
Troubleshooting
Service-Level Agreements (SLA)
IT Troubleshooting
Planning
Service Desk
Software
Banking
Technical Support
Information Technology
Voice over IP (VoIP)
Avaya Products
Active Directory
Office 365
Microsoft Office
mac os
Windows 7
Jira Service Desk
Software as a Service (SaaS)
Microsoft Excel
Jira
Operating Systems
Windows
Phone Etiquette
Leadership
Time Management
Relationship Building
IT Hardware Support
IT Project & Program Management
Ticketing Systems
Cisco VoIP
Windows 10
Fiserv
Banking Software
screen connect
Connect Wise
Interaction Desktop
Interaction Administrator
Encompass
Enterprise Systems
Professional Phone Skills
Networking
Hardware
Etiquette
Desktop Computers
Break Fix
Ticketing
Applied Sciences
Cisco Application Centric Infrastructure (ACI)
Cisco Meraki
Compliance Software
ConnectWise Manage
Customer Service
DNA Isolation
Enterprise Management Systems
Google Cloud Platform (GCP)
Google Workspace
IT Infrastructure Management
IT Security Policies & Procedures
Linux
Logistics Management
Microsoft 365
Microsoft 365 Security
Microsoft Exchange
Microsoft Server Platforms
Operational Excellence
Payment Systems
Print Management
Rapid Response
Real-Time Transport Protocol (RTP)
Remote Desktop
Service Levels
Solid Professional Standards
Team Building
Telecom Infrastructure
Transportation Safety
Transportation Security
User Experience Testing
Tyler McDowell Summary
Tyler McDowell, based in Evansville, IN, US, is currently a IT Director at Evansville Day School. Tyler McDowell brings experience from previous roles at Sourcepass, SSD Technology Partners, Evansville Teachers Federal Credit Union and Endeavor Telecom - now a Onepath Company. Tyler McDowell holds a 2016 - 2018 Associate of Science - AS in Information Technology @ Purdue Global. With a robust skill set that includes IT Management, IT Operations, Help Desk Support, IT Service Management, Troubleshooting and more. Tyler McDowell has 2 emails and 1 mobile phone numbers on RocketReach.
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