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Tyler Hickman Location
Charlotte, NC, US
Tyler Hickman Work
Product Lead - Account Success Technology and Agentforce Solutions @ (May 2025 - Present)
Principal Program Manager - AI Strategy and Customer Intelligence @ (January 2024 - June 2025)
Manager, Program and Project Management @ (January 2022 - May 2024)
Director of Customer Success @ (January 2020 - December 2021)
Manager, Relationship Management @ (March 2018 - January 2020)
Customer Success Manager @ (August 2016 - March 2018)
Technical Support Representative @ (November 2015 - August 2016)
Inside Sales Representative @ (March 2015 - October 2015)
Account Manager @ (October 2012 - January 2015)
Tyler Hickman Education
University of North Carolina Wilmington
Bachelor of Science (Accountancy)
2012
Tyler Hickman Skills
CRM
Lead Generation
PowerPoint
Time Management
Sales
Microsoft Excel
Microsoft Word
Team Leadership
Outlook
Analytics
Financial Reporting
Sales Process
Account Management
Relationship Management
Customer Retention
Customer Service
Financial Analysis
Accountants
Food
Banking
Inventory
Troubleshooting
Tyler Hickman Summary
Tyler Hickman, based in Charlotte, NC, US, is currently a Product Lead - Account Success Technology and Agentforce Solutions at Salesforce. Tyler Hickman brings experience from previous roles at Slack, RealPage, Inc. and Investor Management Services. Tyler Hickman holds a Bachelor of Science in Accountancy @ University of North Carolina Wilmington. With a robust skill set that includes CRM, Lead Generation, PowerPoint, Time Management, Sales and more. Tyler Hickman has 3 emails and 2 mobile phone numbers on RocketReach.
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