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Tyler Epstein Location
Dallas, TX, US
Tyler Epstein Work
2017 -now Vice President- Process Owner- Global Risk Management- Testing and Sampling Data and Analysis @
2017 -2017 Consultant, Application Programmer IV, at NTT data Consulting, Inc. @
2016 -2017 Sr. Technical Team Manager, Microsoft PowerBI, SQL BI @ Convergys
2016 -2016 Fiber Data SME, Executive @
2015 -2016 Technical Supervisor for the Internal Help Desk, Verizon Fios @
2014 -2015 Technical Supervisor, Verizon Fios @
2012 -2014 Technical Training Lead, Verizon Fios @
Tyler Epstein Education
University of North Texas 2007-2009
W.W. Sammuell High School
High School
2003-2007
Tyler Epstein Skills
Leadership
Management
Call Centers
Technical Support
Troubleshooting
Training
Networking
Help Desk Support
Quality Assurance
Contact Centers
Microsoft Office
Microsoft Excel
Microsoft Word
Project Planning
Customer Satisfaction
Customer Service
Team Leadership
Vendor Management
Process Improvement
Telecommunications
Team Building
Customer Experience
Customer Relationship Management (CRM)
Business Process Improvement
Outsourcing
Windows
Windows 7
Service Delivery
Project Management
Performance Management
Customer Relationship Management Crm
Microsoft SQL Server
Power BI
Transact Sql T Sql
Customer Relationship Management
Transact Sql
Tyler Epstein Summary
Tyler Epstein, based in Dallas, TX, US, is currently a Vice President- Process Owner- Global Risk Management- Testing and Sampling Data and Analysis at Bank of America. Tyler Epstein brings experience from previous roles at Bank of America, Convergys, Verizon and Telvista Inc.. Tyler Epstein holds a 2007 - 2009 University of North Texas. With a robust skill set that includes Leadership, Management, Call Centers, Technical Support, Troubleshooting and more. Tyler Epstein has 1 emails on RocketReach.
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