Customer Success Manager - Large Enterprise @ (July 2022 - September 2024)
Senior Customer Success Manager @ (July 2021 - July 2022)
Senior Escalation Manager @ (October 2019 - July 2021)
Senior Support Escalation Manager @ (January 2018 - October 2019)
IS Catalyst @ Sasaki Associates (February 2017 - January 2018)
Desktop Support Specialist @ Sasaki Associates (July 2015 - February 2017)
Information Technology Helpdesk @ Sasaki Associates (August 2014 - July 2015)
Account Supervisor @ (April 2013 - August 2014)
Probation Intern @ Edward W. Brooke Courthouse (January 2010 - June 2010)
Tyler Chase Education
Northeastern University
Bachelor of Science (B.S.) (Political Science: Public Policy)
2013
Tyler Chase Skills
Active Directory
Agile Methodologies
Cloud Computing
Customer Escalation Management
Customer Service
Data Analysis
Escalations Management
Information Technology
Microsoft Office
Policy Analysis
Product Management
Qualitative Research
Quantitative Research
Research
SPSS
SaaS Development
Software as a Service (SaaS)
Time Management
VMware
VMware vSphere
Windows Server
PowerPoint
Social Media
Public Speaking
AutoCAD
Highly detail oriented
Customer Satisfaction
Adobe Photoshop
Quality Assurance
Microsoft Word
Microsoft Excel
Social Networking
SketchUp
Legal Research
Written and Verbal Communication Abilities
Social Media Marketing
Adobe Creative Suite
Tyler Chase Summary
Tyler Chase, based in Boston, MA, US, is currently a Senior Technical Success Manager - Majors at Zscaler. Tyler Chase brings experience from previous roles at Zscaler, VMware Carbon Black and VMware. Tyler Chase holds a Bachelor of Science (B.S.) in Political Science: Public Policy @ Northeastern University. With a robust skill set that includes Active Directory, Agile Methodologies, Cloud Computing, Customer Escalation Management, Customer Service and more. Tyler Chase has 2 emails and 1 mobile phone numbers on RocketReach.
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