Ty Baker Email & Phone Number
Head of Global Buyer Experience @ eBay
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Ty Baker Location
- Denver, CO, US
Ty Baker Work
- 2024 - now Head of Global Buyer Experience @
- 2022 - 2024 Head of Service Delivery - North America @
- 2017 - 2022 Vice President of Customer Care @
- 2016 - 2017 Vice President Centers of Excellence Strategy and Operations @
- 2015 - 2016 Executive Director Strategy and Operations @
- 2014 - 2015 Interim Vice President Customer Care @
- 2013 - 2015 Sr Director of Customer Service @
- 2010 - 2013 Senior Manager, Customer Care @
- 2009 - 2013 Sr Manager Retention, Service and Sales @
- 2007 - 2010 Customer Care Manager @
- 2003 - 2007 Customer Care Team Leader @
- 2002 - 2003 Customer Care Representative @
Ty Baker Education
- null
- Boise State University
- Brigham Young University - Idaho
Ty Baker Skills
- Leadership Development
- Performance Management
- Change Management
- Performance Analysis
- Sales Management
- Customer Loyalty
- Customer Satisfaction
- Building Relationships
- Quality Assurance
- Internal Communications
- Cross-functional Coordination
- Priority Setting
- Process Improvement
- Team Building
- Mentoring
- Team Leadership
- Customer Experience
- Coaching
- Operations Management
- Cross-functional Team Leadership
- Team Management
- Employee Relations
- Customer Retention
- Employee Engagement
- Sales Operations
- Account Management
- Brand Loyalty
- CRM
- Call Center Development
- Customer Service
- Employee Training
- IEX
- IVR
- Outsourcing
- Sales Process
- Telecommunications
- Training Delivery
- Vendor Management
- Contact Center Operations
- Contact Center Strategy
- Call center start-up
- Organizational Leadership
- Business Process Improvement
- Quality Improvement
- KPI
- Strategic Partnerships
- P&L Accountability
- Vendor Partnerships
- Organizational Culture
- Call Center
- Interviewing
- Partnership Building
- MS Office tools
- Call Centers
- Contact Centers
- Interviews
- Leadership
- Management
- Microsoft Office
- Partnerships
- Training
- Cross Functional Coordination
- Cross Functional Team
- Strategy
- Operations
- Cross Functional Team Leadership
- Cross Functional
Ty Baker Summary
- Ty Baker, based in Denver, CO, US, is currently a Head of Global Buyer Experience at eBay. Ty Baker brings experience from previous roles at eBay and Comcast. With a robust skill set that includes Leadership Development, Performance Management, Change Management, Performance Analysis, Sales Management and more. Ty Baker has 4 emails and 2 mobile phone numbers on RocketReach.
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