Twan Hoste Email & Phone Number
Head of Customer Value Delivery @ Mercell
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Twan Hoste Location
- Nieuwegein, UT, NL
Twan Hoste Work
- Head of Customer Value Delivery @ (March 2025 - Present)
- Director and Owner @ (February 2018 - Present)
- GLG Council Member @ (November 2017 - December 2024)
- SVP International Customer Success @ (September 2022 - January 2024)
- Vice President International Customer Success EMEA @ (March 2022 - September 2022)
- Continuous Improvement and Quality Consultant @ (June 2020 - March 2022)
- Senior Vice President Business Strategy EMEA @ (October 2018 - May 2019)
- International Product Management @ Roundcube Software (December 2016 - March 2018)
- Chief Customer Officer @ (August 2016 - November 2016)
- Process Optimisation Lead EMEA @ (March 2015 - August 2016)
- Director LEAN Management and Continuous Improvement @ (January 2013 - March 2015)
- VP - Head of Sales Management Europe @ (December 2011 - December 2012)
- Vice President - Customer Success and Development @ (December 2004 - January 2012)
- Direct Marketing Management Europe @ (May 2000 - December 2004)
- Business Development Manager @ (January 1997 - January 2000)
- Head Of Direct Marketing @ CIGNA (January 1993 - January 1997)
- Deputy Director @ Multicom'TBWA advertising (September 1988 - February 1993)
Twan Hoste Education
- Utrecht University
Thematic Interdiscipl. Challenges
2024-2024 - Lean Six Sigma Groep
Lean Six Sigma Green Belt
2021-2021 - COPC certification
Lean Six Sigma Yellow Belt
2020-2020 - Fontys University of Applied Sciences 1984-1988
- Bisschoppelijk College 1976-1983
Twan Hoste Skills
- Account Management
- Analytical Skills
- Analytics
- Brokers
- Business Development
- Business Planning
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Relationship Management
- Business Strategy
- C Level Management
- C-Level
- CRM
- CX
- Change Management
- Change project management
- Claims Management
- Coaching
- Commercial Management
- Communication
- Conference Speaking
- Consultative Sales Management
- Customer Engagement
- Customer Marketing
- Customer Satisfaction
- Customer lifecycle management
- Direct Marketing
- General Insurance
- Insurance
- International Business Development
- Leadership
- Lean management
- Lean tools
- Leiderschap multidisciplinaire teams
- Management
- Marketing
- Marketing Strategy
- P&L Management
- People Development
- People Management
- Program Management
- Project Management
- Property & Casualty Insurance
- Risk Management
- Sales & Marketing
- Sales Management
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Communications
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Management
- Voice of the Customer
- Working with Brokers
- Sales
- Public Speaking
- Casualty
- Property and Casualty Insurance
- Underwriting
- Reinsurance
- Business to Business
- Business Process Outsourcing
Twan Hoste Summary
- Twan Hoste, based in Nieuwegein, UT, NL, is currently a Head of Customer Value Delivery at Mercell. Twan Hoste brings experience from previous roles at The Advantouch, GLG (Gerson Lehrman Group) and KnowBe4. Twan Hoste holds a 2024 - 2024 Thematic Interdiscipl. Challenges @ Utrecht University. With a robust skill set that includes Account Management, Analytical Skills, Analytics, Brokers, Business Development and more. Twan Hoste has 2 emails and 1 mobile phone numbers on RocketReach.
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