Founder and Customer Success Consultant @ (September 2021 - Present)
Software Developer (February 2016 - Present)
Systems Developer I @ (September 2017 - August 2019)
Support Programmer @ (April 2011 - August 2015)
Intern @ (July 2010 - September 2010)
Intern @ Commercial Bank of Africa (Tanzania) Limited (January 2009 - January 2009)
Assistant Librarian @ (January 2005 - June 2005)
Twalane Migiro Education
University of Leicester
MSc
2009-2010
Bangalore University
Bachelors
2005-2008
Waterford Kamhlaba UWCSA 1999-2004
Al Muntazir Islamic Seminary 1999-1999
Dar es Salaam Independent School 1996-1998
English Medium Academy 1995-1996
Olympio Primary School 1992-1995
Twalane Migiro Skills
Professional Skills
Relationship Building
Communication Skills
Account Management Tools
Process Controls
Service-Level Agreements (SLA)
Time Management
Key Performance Indicators
Service Standards
Ticketing Standards
Virtual Collaboration
Collaboration Tools
Conflict Resolution
Customer Engagement
Interpersonal Communication
Problem Solving with Critical and Creative Thinking
Business Awareness
Customer Success Management
Presentation Skills
Interpersonal Skills
Problem Solving
Java
Cloudera development
SQL
Programming
Software Engineering
Information Technology
SOA
Customer Success
Databases
Operating Systems
Oracle SQL Developer
Visual Basic
Microsoft Excel
Microsoft Office
HTML
CSS
C
C++
SharePoint
Microsoft Outlook
MySQL
Hadoop
Customer Service Management
Teamwork
Clarion
Networking
Confluence
Community Engagement
Consulting
Content Creation
Customer Service
Customer Support
Database Development
Database Management System (DBMS)
Documentation
Editing
Help Desk Support
IT interm
Library Reference
Mobile Application Development
Research Skills
Social Media Management
Social Media Outreach
Software Consulting
Software Maintenance
Strategy
Technical Support
Video Podcasts
Web Development
Systems Analysis
Web Design
Program Development
Twalane Migiro Summary
Twalane Migiro, based in Portland, ME, US, is currently a Customer Success Specialist at Tiller. Twalane Migiro brings experience from previous roles at TheSHIP Podcast, DijiMali, Freelance; Self-employed IT professional and Onpoint Health Data. Twalane Migiro holds a 2009 - 2010 MSc @ University of Leicester. With a robust skill set that includes Professional Skills, Relationship Building, Communication Skills, Account Management Tools, Process Controls and more. Twalane Migiro has 5 emails and 2 mobile phone numbers on RocketReach.
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