Epic ClinDoc Credentialed Trainer @ (January 2017 - June 2017)
Junior Software QA Analyst @ (October 2015 - January 2016)
Content Author @ (September 2014 - September 2015)
Front End Development Internship @ (August 2012 - August 2012)
Rehabilitation Representative @ (July 2009 - August 2009)
File Clerk @ (July 2007 - August 2007)
Tuo Chen Education
Salem State University
Bachelor of Science (B.S.) (Computer Science)
2014
John D. O'Bryant School of Math & Science
High School
Tuo Chen Skills
.NET
ASP.NET
Agile Methodologies
Analytical Skills
Android
CSS
Communication
Computer Repair
Conference Rooms
Confluence
Content Authoring
Customer Satisfaction
Customer Service
Customer Support
Database Queries
Deskside
Desktop Support
E-commerce
Eclipse
Electronic Health Record
Electronic Medical Record (EMR)
Employee Training
Epic Clinical Documentation
Epic Resolute Hospital Billing
Epic Systems
Executive Programs
Github
HTML
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
Interpersonal Communication
Interpersonal Skills
JIRA
Java
Learning Management Systems
Local Area Network (LAN)
Mac OS
Microsoft 365
Microsoft Intune
NetBeans
Network Switches
Networking
Offboarding
Onboarding
Oracle SQL Developer
Organization Skills
Outages
Printer Support
Problem Solving
Product Support
Public Speaking
Quality Assurance
Resolving Issues
SQL
Salesforce.com
Service Levels
Service-Level Agreements (SLA)
Software & Hardware Training
Software Development
Software Engineering
Software Troubleshooting
Subversion
Support Services
TeamViewer
Technical Advisory
Technical Support
Technical Training
Test Cases
Ticketing Systems
Use Cases
User Interface
Virtual Private Network (VPN)
Virtualization
WLAN
Web Development
Web Services
WebEx
Windows 10
Written Communication
iOS
Tuo Chen Summary
Tuo Chen, based in Boston, MA, US, is currently a Supervisor of IT Service Desk and Technology Liaison at DotHouse Health. Tuo Chen brings experience from previous roles at DotHouse Health, Crown Castle and Boston Medical Center (BMC). Tuo Chen holds a Bachelor of Science (B.S.) in Computer Science @ Salem State University. With a robust skill set that includes .NET, ASP.NET, Agile Methodologies, Analytical Skills, Android and more. Tuo Chen has 2 emails and 1 mobile phone numbers on RocketReach.
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