Tugce Yücel Email
Head of Customer Success and Services @ Smart Host
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Tugce Yücel Location
- Germany
Tugce Yücel Work
- Head of Customer Success and Services @ (January 2026 - Present)
- Head of Customer Success and Project Management @ (May 2024 - December 2025)
- Co-Founder and Managing Director @ JUNA Connect (December 2020 - December 2024)
- Teamlead Sales and Account Management @ (June 2023 - April 2024)
- Sales Manager DACH @ (April 2022 - April 2024)
- Head of Sales and Cooperations @ (November 2022 - December 2023)
- Team Lead - photovoltaic sales @ (January 2021 - April 2022)
- Administrative Manager @ (July 2019 - December 2020)
- Hardware and Software Specialist Assistant @ (May 2017 - June 2019)
Tugce Yücel Education
- Harvard Online
Organizational Leadership
2024-2026 - Udacity 2022-2024
- New York University
Advanced Introduction to Cognitive Science
2023-2024 - Trailhead by Salesforce
Data Analytics & Artificial Intelligence
2024-2024 - Hacettepe University
Nanodegree (International Relations)
2018-2019 - European New School of Digital Studies
Digital Policies & Changing World Politics
2025 - European-University Viadrina
Bachelor of Arts - BA (Cultural Studies)
2023
Tugce Yücel Skills
- Account Management
- Anthropic Claude
- Artificial Intelligence (AI)
- Business Development
- CRM
- Community Management
- Conflict Management
- Confluence Cloud
- Consultative Selling
- Corporate Partnership Development
- Customer Success (Hospitality)
- Customer-Relationship-Management (CRM)
- Cybersecurity
- Digital Development
- Guest Experience
- Inside Sales
- International Relations
- JIRA
- Management
- Microsoft Office
- Presentation Skill
- Sales Operations
- Salesforce.com
- Scrum
- Search, Staffing, and Recruiting Organizations
- Software as a Service (SaaS)
- Work Breakdown Structure (WBS)
Tugce Yücel Summary
- Tugce Yücel, based in Germany, is currently a Head of Customer Success and Services at Smart Host. Tugce Yücel brings experience from previous roles at HotelNetSolutions GmbH, JUNA Connect and SiteMinder. Tugce Yücel holds a 2024 - 2026 Organizational Leadership @ Harvard Online. With a robust skill set that includes Account Management, Anthropic Claude, Artificial Intelligence (AI), Business Development, CRM and more. Tugce Yücel has 1 emails on RocketReach.
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