Ts. Shen Email
Service Delivery Manager @ NTT Ltd.
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Ts. Shen Location
- Kuala Lumpur, MY
Ts. Shen Work
- Service Delivery Manager @ (July 2022 - Present)
- VIP Account Manager @ (April 2021 - July 2022)
- Technical Engineer @ (October 2019 - July 2022)
- Technical Engineer @ Big Forest Technology (August 2018 - October 2019)
- Sales @ Andezo Home Design (January 2018 - May 2018)
- Engineer @ (November 2013 - December 2017)
Ts. Shen Education
- Multimedia University
Bachelor of Information Technology (Security Technology)
2009-2013
Ts. Shen Skills
- Analytical Skills
- Bluecoat
- Business Partner Support
- CCNP
- Checkpoint
- Checkpoint Security
- Cisco Certified
- Cisco Technologies
- Client Expectations Management
- Communication
- Critical Thinking
- Customer Satisfaction
- Customer Service
- Empowerment program
- F5 BigIP
- Firewalls
- Fortinet
- HCNA
- Hyper-Converged Infrastructure
- ITIL
- Internet Protocol Suite (TCP/IP)
- Interpersonal Communication
- Juniper
- Leadership
- Leadership Development
- Mandarin
- Microsoft Excel
- Microsoft Exchange
- Microsoft Office
- NetApp
- Network Engineering
- Network Security
- Networking
- Oral Communication
- Presentations
- Problem Analysis
- Problem Solving
- Product Demonstration
- Project Management
- Security
- Servers
- Service Assurance
- Service Delivery
- Service Delivery Management
- System Deployment
- TCP/IP
- Team Management
- Technical Support
- Technical Training
- Troubleshooting
- VMware Certified Professional
- f5
- nutanix
- vcp5
- Internet Protocol Suite Tcp/Ip
- Hcna
- Internet Protocol Suite
Ts. Shen Summary
- Ts. Shen, based in Kuala Lumpur, MY, is currently a Service Delivery Manager at NTT DATA, Inc.. Ts. Shen brings experience from previous roles at New H3C Group, Big Forest Technology and Andezo Home Design. Ts. Shen holds a 2009 - 2013 Bachelor of Information Technology in Security Technology @ Multimedia University. With a robust skill set that includes Analytical Skills, Bluecoat, Business Partner Support, CCNP, Checkpoint and more. Ts. Shen has 1 emails on RocketReach.
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