TrustID Information

We’re TrustID, the UK’s market leader in Right to Work verification and a certified Digital Verification Service (DVS) provider. For over 13 years, we’ve helped organisations verify identity with confidence. We support more than 4,500 organisations of all sizes, enabling HR, recruitment and compliance teams to simplify identity checks and meet their Right to Work, Right to Rent, KYC and DBS obligations. Our technology validates over 16,000 global identity documents, combining robust document validation with fraud checks against national and proprietary databases, all backed by an expert human analyst team. Our applicant experience is designed to be quick and straightforward. Individuals can complete checks from anywhere using a smartphone or tablet, guided by clear, step by step instructions and supported by real people whenever they need help. Technology is only part of our story. As a people first business, we’re known for blending automation with expertise. Our UK based customer support and document analyst teams are available 7 days a week, providing advice, reassurance and human oversight when it matters most. Privacy and trust underpin everything we do. We collect only the data required for verification, embed privacy by design, and apply strong governance and security across every identity journey. We’re proud to be part of The Citation Group, supporting over 120,000 businesses globally with compliance solutions and strengthening our ability to help organisations meet their obligations while protecting people and their data.