TRUSTID helps call centers cut costs, improve the customer experience, and combat phone fraud by identifying trusted callers before they ever hear "Hello." Rather than relying on personal information—which may be readily available to criminals—TRUSTID uses the caller’s phone as an ownership-based authentication token. It can’t be spoofed or manipulated and is entirely invisible to customers. This automatic, highly accurate pre-answer caller authentication technology quickly separates callers who should move into an expedited Trusted Caller Flow™, where you can focus on solving problems instead of interrogating your best customers. Some of the world’s largest enterprise call centers rely on TRUSTID to reduce contact center costs by 20%, outperform knowledge-based authentication by a factor of 25, and deliver a better customer experience. TRUSTID helps call centers cut costs, improve the customer experience, and combat phone fraud by identifying trusted callers before they ever hear "Hello." Rather than relying on personal information—which may be readily available to criminals—TRUSTID uses the caller’s phone as an ownership-based authentication token. It can’t be spoofed or manipulated and is entirely invisible to customers. This automatic, highly accurate pre-caller authentication technology quickly separates callers who should move into an expedited Trusted Caller Flow™ focused on solving problems instead of interrogating your best customers. Some of the world’s largest enterprise call centers rely on TRUSTID to reduce contact center costs by 20%, outperform knowledge-based authentication by a factor of 25, and deliver a better customer experience. TRUSTID is a Neustar company, acquired in January 2019.
View Top Employees from TRUSTID, Inc.Website | http://www.trustid.com |
Revenue | $3.6 million |
Funding | $14 million |
Employees | 7 (7 on RocketReach) |
Founded | 2007 |
Address | 15350 SW Sequoia Pkwy Ste 150, Portland, Oregon 97224, US |
Phone | (503) 715-0850 |
Fax | (503) 200-1414 |
Technologies |
JavaScript,
HTML,
Twitter
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Industry | Financial Services, Software, Software General, Delivery, Authentication, Administrative Services, Banking, Security, Caller ID, Privacy and Security, ANI, Transaction Processing, Spoofing, Social Engineering, Payments, Fraud, Identity, Contact Center, Call Center |
Web Rank | 7 Million |
Keywords | Trustid, Trustidpro, Mytrustidlogin, Caller Verification |
Competitors | Pindrop Security, Zimperium, iovation |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 5182 Companies, NAICS Code 51 Companies, NAICS Code 518 Companies |
Looking for a particular TRUSTID, Inc. employee's phone or email?
The TRUSTID, Inc. annual revenue was $3.6 million in 2024.
7 people are employed at TRUSTID, Inc..
TRUSTID, Inc. is based in Portland, Oregon.
The NAICS codes for TRUSTID, Inc. are [5182, 51, 518].
The SIC codes for TRUSTID, Inc. are [73, 737].