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We help retailers and hospitality leaders and operators turn real-time customer feedback into performance intelligence, hearing from an average of 88% of customers in-store through our patented point-of-payment technology and 53% online through seamless digital integrations. With over one billion ratings collected worldwide, our AI-powered performance intelligence platform transforms genuine shopper sentiment into the clarity leaders need to improve experiences, measure performance, and drive growth across every channel. Each rating contributes to a more transparent world of customer feedback, streamed to public profiles so shoppers and businesses alike can trust what they see. And with every question answered, we donate to children’s charities across our markets. We are a global multi-award-winning company with teams in the UK, North America and Australia, partnering with many of the world’s most loved brands across grocery, fashion, beauty, and beyond. To learn more, contact: hello@trurating.com.

Website http://www.trurating.com
Revenue $37.4 million
Funding $14.9 million
Employees 46 (46 on RocketReach)
Founded 2014
Address 107 Leadenhall Street, London, England, GB
Phone +44 330 123 1310
Technologies
Industry Market Research, Payments, Information & Document Management, Customer Service, Consumer Insight, Business Services, Data and Analytics, Customer experience, Design, Financial Services, Service Industry
Keywords Customer Experience, Customer Feedback, Customer Satisfaction, Customer Insights Platform, Consumer Insights, Voice Of Customer, Feedback Platform, Consumer Feedback, Customer Surveys, Customer Feedback Software, Feedback Management, Sentiment Analysis, Online Reviews, Data Analytics, Brand Reputation, Online Surveys, Market Research, Business Intelligence
Competitors Google, Bazaarvoice, Yotpo, Zocdoc, Feefo, Capterra, Trustpilot, Reevoo, Sitejabber, Trust Guard +35 more (view full list)
SIC SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 561 Companies, NAICS Code 56 Companies

TruRating Questions

The TruRating annual revenue was $37.4 million in 2026.

Georgina Nelson is the Founder and CEO of TruRating.

46 people are employed at TruRating.

TruRating is based in London, England.

The NAICS codes for TruRating are [561, 56].

The SIC codes for TruRating are [73, 738].

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