We help retailers and hospitality leaders and operators turn real-time customer feedback into performance intelligence, hearing from an average of 88% of customers in-store through our patented point-of-payment technology and 53% online through seamless digital integrations. With over one billion ratings collected worldwide, our AI-powered performance intelligence platform transforms genuine shopper sentiment into the clarity leaders need to improve experiences, measure performance, and drive growth across every channel. Each rating contributes to a more transparent world of customer feedback, streamed to public profiles so shoppers and businesses alike can trust what they see. And with every question answered, we donate to children’s charities across our markets. We are a global multi-award-winning company with teams in the UK, North America and Australia, partnering with many of the world’s most loved brands across grocery, fashion, beauty, and beyond. To learn more, contact: hello@trurating.com.
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The TruRating annual revenue was $37.4 million in 2026.
Georgina Nelson is the Founder and CEO of TruRating.
46 people are employed at TruRating.
TruRating is based in London, England.
The NAICS codes for TruRating are [561, 56].
The SIC codes for TruRating are [73, 738].