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Troy Wells Location
Phoenix, AZ, US
Troy Wells Work
Bureau Chief @ (December 2020 - Present)
FAA Systems @ (March 2014 - December 2020)
Director of Customer Support @ Contractor Management Services (March 2012 - December 2013)
Director of Customer Service and Technical Support @ Noteworthy Medical Systems (Company Acquired) (September 2010 - March 2012)
Director of Technical Support, United States and International @ eInstruction (Company closed) (January 2009 - February 2010)
Director of Customer Experience @ MSI (July 2005 - January 2009)
Director and Manager of Customer Service @ (April 2002 - February 2005)
Manager Customer Service @ (February 1998 - September 1999)
Troy Wells Education
University of Cincinnati
Business/Architecture (Business/Architecture)
1986-1987
The Ohio State University
Business (Business)
Troy Wells Skills
Process Improvement
Call Center
Customer Satisfaction
Problem Solving
Microsoft Office
Excel
Access
Word
Customer Relations
Customer Service
Team Building
Team Leadership
Change Management
Salesforce.com
Employee Relations
Coaching
Customer Experience
Directing
managing people
Call Centers
Microsoft Excel
Leadership
Training
Management
Microsoft Word
Networking
CRM
Quality Assurance
Technical Support
Troubleshooting
Budgets
Cloud Computing
Telecommunications
Program Management
Cross-functional Team Leadership
Integration
Software Development
Vendor Management
Business Analysis
Business Process Improvement
Reorganizations
FAA
History
Consideration
IV
Vast
Software Solutions
Supervision
Pay for Performance
Cross Functional Team Leadership
Metric
Design
Well Versed
Security
Resume
Troy Wells Summary
Troy Wells, based in Phoenix, AZ, US, is currently a Bureau Chief at Arizona Department of Economic Security. Troy Wells brings experience from previous roles at Arizona Department of Economic Security, Contractor Management Services, Noteworthy Medical Systems (Company Acquired) and eInstruction (Company closed). Troy Wells holds a 1986 - 1987 Business/Architecture in Business/Architecture @ University of Cincinnati. With a robust skill set that includes Process Improvement, Call Center, Customer Satisfaction, Problem Solving, Microsoft Office and more. Troy Wells has 2 emails and 2 mobile phone numbers on RocketReach.
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