Troy Walker Location
Cincinnati, OH, US
Troy Walker Work
- 2019 - now Regional Director Project Management @ Charter Communications
- 2017 - 2019 Director Of Call Center Operations @ Charter Communications
- 2014 - 2016 Executive Director of Administration and Finance (Call Center Shared Services) @ ITT Technical Institute
- 2010 - 2014 Senior Call Center Ops Leader @ Charter Communications
- 2008 - 2009 Regional Vice President Customer Care @ Comcast
- 2004 - 2008 Senior Director Call Center Operations @ Afni, Inc.
- 1998 - 2004 Director of Customer Care @ Cox Communications
Troy Walker Education
- University of Tennessee, Knoxville
MBA (Business)
- Kaplan University
Troy Walker Skills
- Call Center
- Change Management
- Management
- P&L Responsibility
- Relationship Management
- Customer Experience
- Workforce Management
- Customer Satisfaction
- Vendor Management
- BPO
Troy Walker Summary
Troy Walker, based in Cincinnati, OH, US, is currently a Regional Director Project Management at Charter Communications. Troy Walker brings experience from previous roles at Charter Communications, ITT Technical Institute and Comcast. Troy Walker holds a MBA in Business @ University of Tennessee, Knoxville. With a robust skill set that includes Call Center, Change Management, Management, P&L Responsibility, Relationship Management and more. Troy Walker has 3 emails and 3 mobile phone numbers on RocketReach.
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