Troy Thompson Email & Phone Number
Director of Customer Success @ BombBomb
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Troy Thompson Location
- Boston, MA, US
Troy Thompson Work
- Director of Customer Success @ (July 2026 - Present)
- Founder @ (March 2026 - Present)
- Advisor @ (October 2025 - Present)
- Executive Member @ (January 2023 - Present)
- Head of Implementation and Engagement @ (March 2025 - February 2026)
- Director of Client Success @ (August 2021 - March 2025)
- Senior Consultant and Lead Facilitator @ (January 2018 - Present)
- Managing Director and Principal Consultant @ (January 2007 - Present)
- Senior Consultant @ (August 2021 - December 2024)
- Director of Client Engagement @ (January 2021 - August 2021)
- Implementation Lead @ (March 2020 - December 2020)
- Senior Manager, Business Transformation @ (January 2017 - January 2020)
- Director of Digital Marketing @ (January 2008 - December 2010)
- Senior Interactive Marketing Manager @ (January 2005 - January 2008)
- Interactive Marketing Manager @ International Speedway Corporation (ISC) (January 2000 - January 2005)
- Guest Relations Coordinator @ (January 1996 - January 1998)
Troy Thompson Education
- Harvard Business School Online
Certificate (Leadership & Management)
- University of Central Florida
(Fine and Studio Arts)
- University of Illinois Urbana-Champaign
Certificate (Strategic Leadership and Management)
- hyper island
Certificate (Business Development)
- hyper island
Certificate (Advanced Leadership)
Troy Thompson Skills
- Product Selection
- Functionality
- Community Engagement
- Commerce
- Technology Development
- Brand Loyalty
- Cross-functional Collaborations
- Software as a Service (SaaS)
- Key Performance Indicators
- Enablement
- Service Delivery
- Gainsight
- Web Development
- Graphic Design
- Web Design
- Search Engine Optimization (SEO)
- Online Advertising
- Database Marketing
- Human-Centered Design
- Strategic Consulting
- Cross-functional Team Leadership
- Change Management
- IT Transformation
- Engagement Management
- Client Delivery
- Agile Methodologies
- Client Relations
- Customer Engagement
- Project Implementation
- Customer Satisfaction (CSAT)
- Management Consulting
- Executive Coaching
- Team Development
- Customer Success
- Revenue & Profit Growth
- Customer Retention
- Customer Relationship Management (CRM)
- Communication
- Collaborative Leadership
- Business Transformation
- Analytical Thinking
- Project Management
- Research
- Customer Experience
- Strategic Planning
- Digital Strategy
- Strategy
- Branding
- Marketing
- Digital Marketing
- Business Development
- Marketing Strategy
- Hospitality Management
- Business Process Improvement
- Lean Six Sigma
- Six Sigma
- Integrated Marketing
- Customer Satisfaction
- User-centered Design
- User Experience (UX)
- Strategic Thinking
- Leadership
- Creative Problem Solving
- Public Speaking
- Management
- Team Leadership
- Organizational Leadership
- Strategic Leadership
- Team Building
- Customer Service
- Coaching
- Problem Solving
- Design Thinking
- Facilitation
- Visual Communication
- Organizational Development
- Training & Development
- Innovation
- Consumer Insight
- Operational Strategy
- Service Design
- Business Integration
- Digital Transformation
- Data Science
- Employee Learning & Development
- Executive Education
- Customer Experience Design
- CX
- Operational Analysis
- Text Analytics
- Budgets
- B2c
- Travel
- Data Analysis
- Lean Startup
- Recreation
- Writers
- Pattern
- Bmi
- Customer Insight
- Business Units
- Testing
- Tourism
- Summit
- Omnifocus
- Maps
- Net Promoter Score
- Conferences
- OmniGraffle
- Advertising Agency
- Customer Relationship Management
- Operations
- Tds
- Government
- User Experience
- Innovation Development
- Microsoft Word
- Motorsports
- Design
- Scrum
- Massive
- Analytics
- SAS
- Daily Operations
- Agenda Development
- Vendors
- Mentoring
- Ocean
- Decision Making
- Bios
- Ticketing
- Tableau
- Workshops
- Social Media
- Adobe Creative Suite
- Campaigns
- Hospitality
- Sales
- Consulting
- Idea
- Grant Writing
- Outlook
- Project Teams
- B2b
- Self Assessment
- Insurance
- Leisure Industry
- Corporation Tax
- It Equipment Finance
- Accountancy
- Payroll
- Mortgage Application
- General Accountancy
- User Centered Design
- Email Marketing
Troy Thompson Summary
- Troy Thompson, based in Boston, MA, US, is currently a Director of Customer Success at BombBomb. Troy Thompson brings experience from previous roles at GOOD AT, FundingPath.ai, Pavilion and The Arbinger Institute. Troy Thompson holds a Certificate in Leadership & Management @ Harvard Business School Online. With a robust skill set that includes Product Selection, Functionality, Community Engagement, Commerce, Technology Development and more. Troy Thompson has 4 emails and 4 mobile phone numbers on RocketReach.
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