Troy Thompson Email & Phone Number

Director of Customer Success @ BombBomb

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Troy Thompson Location

Boston, MA, US

Troy Thompson Work

2026 -now Director of Customer Success @
2026 -now Founder @
2025 -now Advisor @
2023 -now Executive Member @
2018 -now Senior Consultant and Lead Facilitator @
2025 -2026 Head of Implementation and Engagement @
2021 -2025 Director of Client Success @
2007 -now Managing Director and Principal Consultant @
2021 -2024 Senior Consultant @
2021 -2021 Director of Client Engagement @
2020 -2020 Implementation Lead @
2017 -2020 Senior Manager, Business Transformation @
2008 -2010 Director of Digital Marketing @
2008 -2010 Director of Digital Marketing @
2005 -2008 Senior Interactive Marketing Manager @
2000 -2005 Interactive Marketing Manager @ International Speedway Corporation (ISC)
1996 -1998 Guest Relations Coordinator @

Troy Thompson Education

Harvard Business School Online
Certificate (Leadership & Management)
University of Illinois Urbana-Champaign
Certificate (Strategic Leadership and Management)
Hyper Island
Certificate (Business Development)
Hyper Island
Certificate (Advanced Leadership)
University of Central Florida
Fine and Studio Arts (Fine and Studio Arts)

Troy Thompson Skills

Product Selection
Functionality
Community Engagement
Commerce
Technology Development
Brand Loyalty
Cross-functional Collaborations
Software as a Service (SaaS)
Key Performance Indicators
Enablement
Service Delivery
Gainsight
Web Development
Graphic Design
Web Design
Search Engine Optimization (SEO)
Online Advertising
Database Marketing
Human-Centered Design
Strategic Consulting
Cross-functional Team Leadership
Change Management
IT Transformation
Engagement Management
Client Delivery
Agile Methodologies
Client Relations
Customer Engagement
Project Implementation
Customer Satisfaction (CSAT)
Management Consulting
Executive Coaching
Team Development
Customer Success
Revenue & Profit Growth
Customer Retention
Customer Relationship Management (CRM)
Communication
Collaborative Leadership
Business Transformation
Analytical Thinking
Project Management
Research
Customer Experience
Strategic Planning
Digital Strategy
Strategy
Branding
Marketing
Digital Marketing
Business Development
Marketing Strategy
Hospitality Management
Business Process Improvement
Lean Six Sigma
Six Sigma
Integrated Marketing
Customer Satisfaction
User-centered Design
User Experience (UX)
Strategic Thinking
Leadership
Creative Problem Solving
Public Speaking
Management
Team Leadership
Organizational Leadership
Strategic Leadership
Team Building
Customer Service
Coaching
Problem Solving
Design Thinking
Facilitation
Visual Communication
Organizational Development
Training & Development
Innovation
Consumer Insight
Operational Strategy
Service Design
Business Integration
Digital Transformation
Data Science
Employee Learning & Development
Executive Education
Customer Experience Design
CX
Operational Analysis
Text Analytics
Budgets
B2c
Travel
Data Analysis
Lean Startup
Recreation
Writers
Pattern
Bmi
Customer Insight
Business Units
Testing
Tourism
Summit
Omnifocus
Maps
Net Promoter Score
Conferences
OmniGraffle
Advertising Agency
Customer Relationship Management
Operations
Tds
Government
User Experience
Innovation Development
Microsoft Word
Motorsports
Design
Scrum
Massive
Analytics
SAS
Daily Operations
Agenda Development
Vendors
Mentoring
Ocean
Decision Making
Bios
Ticketing
Tableau
Workshops
Social Media
Adobe Creative Suite
Campaigns
Hospitality
Sales
Consulting
Idea
Grant Writing
Outlook
Project Teams
B2b
Self Assessment
Insurance
Leisure Industry
Corporation Tax
It Equipment Finance
Accountancy
Payroll
Mortgage Application
General Accountancy
User Centered Design
Email Marketing

Troy Thompson Summary

Troy Thompson, based in Boston, MA, US, is currently a Director of Customer Success at BombBomb. Troy Thompson brings experience from previous roles at GOOD AT, FundingPath.ai, Pavilion and The Arbinger Institute. Troy Thompson holds a Certificate in Leadership & Management @ Harvard Business School Online. With a robust skill set that includes Product Selection, Functionality, Community Engagement, Commerce, Technology Development and more. Troy Thompson has 3 emails and 4 mobile phone numbers on RocketReach.