Troy Scott Email & Phone Number
Sr. Director of Customer Experience @ SKIMS
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Troy Scott Location
- Los Angeles, CA, US
Troy Scott Work
- 2022 -now Sr. Director of Customer Experience @
- 2021 -2022 Director, Service Excellence @
- 2017 -2020 Chief Operating Officer, USA @
- 2017 -2017 Senior Vice President Operations @
- 2015 -2017 Global Head Of Business Operations @
- 2015 -2015 US General Manager @
- 2013 -2014 Member and Corporate Services Director @
- 2010 -2013 Director, Member Services @
- 2009 -2010 Director, Contact Center @
- 2007 -2009 Director of Customer Service @
- 2002 -2006 Director of Customer Satisfaction @ Popular Club, Inc
- 1998 -2002 Training Specialist @ Nextel Communications
Troy Scott Education
- Indiana State University
(School of Music)
Troy Scott Skills
- Music Industry
- Music
- Music Publishing
- Entertainment
- Music Licensing
- Customer Service
- Executive Presentation Skills
- Written & Oral Presentation Skills
- Leadership
- Social Media
- Change Management
- Instructional Design
- Quality Assurance
- Process Improvement
- Workforce Management
- Outsourcing
- Outsourcing Management
- Collaboration
- Data Analysis
- Performance Management
- Multi-Channel Contact Centers
- Contact Centers
- Digital Media
- Music Production
- CRM
- Business Development
- Customer Relationship Management (CRM)
- Management
- Marketing Strategy
- Sales
- Marketing
- Customer Satisfaction
- Business Strategy
- Strategic Planning
- Multi Channel Contact Centers
- Written and Oral Presentation Skills
- Strategy
- Customer Relationship Management Crm
- Project Management
- Research
- Business Analysis
- Microsoft Office
- Account Direction
- Forecasting
- Operations Management
- Strategic Leadership
- Technical Operations
- Customer Relationship Management
Troy Scott Summary
- Troy Scott, based in Los Angeles, CA, US, is currently a Sr. Director of Customer Experience at SKIMS. Troy Scott brings experience from previous roles at FARFETCH, Quintessentially and Operator. Troy Scott holds a Indiana State University. With a robust skill set that includes Music Industry, Music, Music Publishing, Entertainment, Music Licensing and more. Troy Scott has 2 emails and 5 mobile phone numbers on RocketReach.
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