Troy Pound Email & Phone Number
Regional Service Desk Lead NA @ GKN Aerospace
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Troy Pound Location
- Wagener, SC, US
Troy Pound Work
- 2024 -now Regional Service Desk Lead NA @
- 2023 -now Shop floor support analyst III Service desk Team Lead @
- 2022 -2023 Service Desk Analyst @
- 2022 -2022 Information Technology Project Coordinator @
- 2022 -2022 Information Technology Project Coordinator @
- 2018 -2022 IT Helpdesk and Data Entry Supervisor @
- 2018 -2020 Data Entry Specialist and IT Support @
- 2017 -2018 IT Support Manager @
- 2016 -2017 Service Desk Technician @
- 2013 -2016 IS Processor @
- 2004 -2005 Signage Installer @ Metro Morris Signs
- 2002 -2004 PC Repair and Consultant @ Comm Technologies
- 2001 -2002 Production Inspector @ Glassmaster Monofilament Inc
- 2000 -2001 Customer Service Associate @ Wal-mart
- 1998 -2000 Assistant Manager @
- 1997 -1998 Delivery Driver @
- 1995 -1997 Radioman @
Troy Pound Education
- ITT Technical Institute
Online; A.A.S; Bachelor's Degree (Computer Information Systems program; Information Systems Security)
2009-2012 - ITT Technical Institute
Associate of Arts and Sciences (A.A.S.) (Information Systems Administration)
2009-2012
Troy Pound Skills
- Analytical Skills
- Agile Methodologies
- IT Infrastructure Management
- Infrastructure Management
- Help Desk Support
- Service Desk
- Microsoft Endpoint Configuration Manager
- Document Management
- Technical Documentation
- Remote Access
- Access Lists
- Access Control Management
- Microsoft Office
- Windows 7
- XP
- Customer Service
- Windows
- Troubleshooting
- Computer Hardware
- Computer Repair
- Microsoft Excel
- HTML
- PowerPoint
- Microsoft Word
- Linux
- Access
- Operating Systems
- Software Documentation
- Windows XP
- Networking
- Customer Satisfaction
- Software Installation
- Hardware
- Databases
- Documentation
- Time Management
- Teamwork
- ITIL
- IT Service Management
Troy Pound Summary
- Troy Pound, based in Wagener, SC, US, is currently a Regional Service Desk Lead NA at GKN Aerospace. Troy Pound brings experience from previous roles at GKN Aerospace, TEKsystems, Astraya and Astyra Corporation. Troy Pound holds a 2009 - 2012 Online; A.A.S; Bachelor's Degree in Computer Information Systems program; Information Systems Security @ ITT Technical Institute. With a robust skill set that includes Analytical Skills, Agile Methodologies, IT Infrastructure Management, Infrastructure Management, Help Desk Support and more. Troy Pound has 4 emails and 1 mobile phone numbers on RocketReach.
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Top GKN Aerospace Employees
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Chris Hawkins
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Bristol, England, GB
Justin Dalton
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Taunton, GB
Javier Fran
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Winchester, GB
Katie Clarke
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Leicester, GB
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