Troy Mills Email & Phone Number
CEO and Founder @ Customer Care Advisory
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Troy Mills Location
- United States
Troy Mills Work
- Senior Vice President - Member and Provider Services @ (May 2025 - Present)
- RVP - Member and Provider Services @ (May 2024 - May 2025)
- Chief Operating Officer- Centene Pharmacy Solutions @ (January 2019 - June 2024)
- CEO and Founder @ (April 2017 - Present)
- President @ (June 2018 - July 2019)
- Divisional Vice President - Customer Care Operations @ (January 2011 - April 2017)
- V.P. Operations, Quality and Offshoring @ (August 2008 - January 2011)
- V.P. Global Operations - Collections and Recovery @ (January 2003 - August 2008)
- V.P. - Global Operations @ (January 1990 - January 2003)
Troy Mills Education
- University of Connecticut
B.A. (Communications)
1986-1990
Troy Mills Skills
- Program Management
- Pharmacy Benefit Management
- Cost Reduction
- Process Improvement
- Outsourcing
- Operational Excellence
- Supply Chain
- Workforce Management
- Contact Center strategy / management
- Large Scale Business Transformation
- Organizational Leadership
- technology / process innovation
- Business Process Re-engineering
- Management
- Enterprise Software
- Integration
- Leadership
- Change Management
- Lean Manufacturing
- Strategy
- BPO
- Business Process Improvement
- Call Centers
- Collaborative Problem Solving
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Executive Management
- Finance
- Financial Services
- Healthcare
- Healthcare Industry
- Management Consulting
- Mergers & Acquisitions
- Offshoring
- Operations Management
- Performance Management
- Six Sigma
- Team Building
- Team Leadership
- Vendor Management
Troy Mills Summary
- Troy Mills, based in United States, is currently a CEO and Founder at Customer Care Advisory. Troy Mills brings experience from previous roles at Centene Corporation and Carallel. Troy Mills holds a 1986 - 1990 B.A. in Communications @ University of Connecticut. With a robust skill set that includes Program Management, Pharmacy Benefit Management, Cost Reduction, Process Improvement, Outsourcing and more. Troy Mills has 4 emails and 2 mobile phone numbers on RocketReach.
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