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Troy Kerns Location
Aliquippa, PA, US
Troy Kerns Work
Help Desk Engineer @ (January 2025 - Present)
Technical Support Analyst @ EQT (February 2019 - October 2024)
Application Deployment Engineer @ TekSystems (March 2018 - February 2019)
IT Engineering Analyst @ Harsco Metals and Minerals (October 2015 - February 2019)
PC Technician @ (February 2014 - February 2019)
Support Analyst II @ (January 2012 - March 2016)
Project Manager @ A.C Coy (Contract at KIT Solutions) (February 2013 - August 2013)
IT Support Analyst @ Education Management Corporation Lantek (September 2010 - October 2012)
Troy Kerns Education
Indiana University of Pennsylvania
Bachelor of Science (Management Information Systems)
2005-2009
Troy Kerns Skills
Access
Active Directory
Active Directory Experience
Android
Avaya IP Telephony
Cisco Routers
Cisco VPN
Computer Hardware
Computer Information Systems
Corporate Communications
Customer Service
Data Analysis
Data Entry
Device Drivers
HEAT Ticket System
Help Desk Support
Information Technology
Information Technology Infrastructure
Management Information Systems (MIS)
Microsoft Azure
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft SQL Server
Microsoft Word
Mobile Device Management
Mobile Device Troubleshooting
Network Administration
Network Security
Networking
Operating Systems
Outlook
Problem Solving
Project Management
Self-management
SharePoint
Software Documentation
Software Installation
System Administration
Team Leadership
Technical Analysis
Technical Assistance
Technical Support
Ticketing Systems
Troubleshooting
VPN
Visio
Windows
Windows 7
Windows Server
Windows XP Pro
Wireless Networking
Wireless Routers
Works well in a team
XP/Vista/7
iOS
Self Management
Printer Drivers
CampusVue
Collaboration Solutions
Troy Kerns Summary
Troy Kerns, based in Aliquippa, PA, US, is currently a Help Desk Engineer at CyberJaz. Troy Kerns brings experience from previous roles at EQT, TekSystems, Harsco Metals and Minerals and Questeq. Troy Kerns holds a 2005 - 2009 Bachelor of Science in Management Information Systems @ Indiana University of Pennsylvania. With a robust skill set that includes Access, Active Directory, Active Directory Experience, Android, Avaya IP Telephony and more. Troy Kerns has 1 emails and 2 mobile phone numbers on RocketReach.
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