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Troy Kennedy Location
Bonneau, SC, US
Troy Kennedy Work
Tier III Client System Services Technician @ (January 2022 - Present)
Tier II Client System Services Tech @ (September 2013 - January 2022)
Remote System Support Representative @ IBM Global Technology Services (March 2013 - August 2013)
Remote Technical Support @ IBM Global Technology Services (September 2003 - March 2013)
Help Desk Analyst @ IBM Strategic Outsourcing (March 1996 - September 2003)
Help Desk Analyst @ Advantica Restaurant Group (April 1995 - March 1996)
General Manager @ Hardee's (February 1994 - April 1995)
Troy Kennedy Education
Middle Tennessee State University
Bachelor of Business Administration (BBA) (Human Resources Management/Personnel Administration, General)
1985-1990
Troy Kennedy Skills
Help Desk Support
Technical Support
Hardware
Troubleshooting
Printers
Customer Service
Service Delivery
Retail
Customer Satisfaction
System Administration
Incident Management
Time Management
IBM 4690
Lotus Notes
Remote Desktop
Networking
Training
Customer-focused Service
Passion for Helping Others
Vendor Management
Helping Clients Succeed
Teamwork
Dependable Team Player
Reliability
Communication Skills
Team-oriented
POS
Windows XP
Windows 7
A Certified
Windows XP Pro
Computer Hardware
Team Leadership
Printer Support
Troy Kennedy Summary
Troy Kennedy, based in Bonneau, SC, US, is currently a Tier III Client System Services Technician at C&K Systems. Troy Kennedy brings experience from previous roles at C&K Systems, Inc., IBM Global Technology Services and IBM Strategic Outsourcing. Troy Kennedy holds a 1985 - 1990 Bachelor of Business Administration (BBA) in Human Resources Management/Personnel Administration, General @ Middle Tennessee State University. With a robust skill set that includes Help Desk Support, Technical Support, Hardware, Troubleshooting, Printers and more. Troy Kennedy has 1 emails and 2 mobile phone numbers on RocketReach.
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