Troy Gallant Location
Sydney, NSW, AU
Troy Gallant Work
- 2025 - now Performance and Culture Manager, Global Airports @ Qantas
- 2023 - 2025 Senior Program Manager, Service Experience @ Qantas
- 2021 - now Founder and Principal @ Gallant Consultants
- 2023 - 2023 Head, Global Guest Relations (Facilities and Workplace Experience) @ Norland Managed Services
- 2021 - 2023 Senior Manager Change (People, Culture, Workplace experience) @ Endeavour Energy (NSW)
- 2019 - 2021 Senior Manager Organisational Development @ University of Sydney
- 2016 - 2019 Executive Manager Group Organisational Development and Learning Operations @ Commonwealth Bank
- 2013 - 2016 Senior Manager GI Customer Experience and Service Culture @ Commonwealth Bank
- 2011 - 2013 Group Learning and Development Manager (Customer Experience) @ The NRMA
- 2007 - 2011 Manager Customer Experience Delivery (Airport Services and Lounge Facilities) @ Qantas
Troy Gallant Education
- University of New England (AU)
Diploma (Project Management)
2006 - 2007 - Qantas Airways
Certificate IV in Training & Assessment (Workforce Development and Training)
2003 - TAFE NSW
Graduate Certificate (Human Resource Management)
1996 - 1997
- TAFE NSW
Associate Diploma (Applied Science (Hospitality Management))
1990 - 1992 - University of Sydney
(Certificate, Change Management)
2016
Troy Gallant Skills
- High Performance Teams
- Staff Management
- Customer Experience
- Learning Management
- Organizational Learning
- Customer Retention
- Customer Service
- Project Management
- Coaching
- Performance Management
Troy Gallant Summary
Troy Gallant, based in Sydney, NSW, AU, is currently a Performance and Culture Manager, Global Airports at Qantas. Troy Gallant brings experience from previous roles at Qantas, Gallant Consultants, CBRE Global Workplace Solutions (GWS) and Endeavour Energy (NSW). Troy Gallant holds a 2006 - 2007 Diploma in Project Management @ University of New England (AU). With a robust skill set that includes High Performance Teams, Staff Management, Customer Experience, Learning Management, Organizational Learning and more. Troy Gallant has 4 emails and 1 mobile phone numbers on RocketReach.
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