Troy Gallant Location
Sydney, NSW, AU
Troy Gallant Work
- 2025 - now Customer and Employee Experience, Global Airports @ Qantas
- 2025 - now Performance and Culture Manager, Global Airports @ Qantas
- 2023 - 2025 Senior Program Manager, Service Experience @ Qantas
- 2023 - 2023 Head, Global Guest Relations (Facilities and Workplace Experience) @ Norland Managed Services
- 2021 - 2023 Founder and Principal @ Gallant Consultants
- 2021 - 2023 Senior Manager Change (People, Culture, Workplace experience) @ Endeavour Energy (NSW)
- 2019 - 2021 Senior Manager Organisational Development @ University of Sydney
- 2016 - 2019 Executive Manager Group Organisational Development and Learning Operations @ Commonwealth Bank
- 2011 - 2013 Group Learning and Development Manager (Customer Experience) @ The NRMA
- 2013 - 2016 Senior Manager GI Customer Experience and Service Culture @ Commonwealth Bank
Troy Gallant Education
- University of Sydney
(Certificate, Change Management)
2016 - 2016 - University of New England
Diploma (Project Management)
2006 - 2007 - Qantas Airways
Certificate IV in Training & Assessment (Workforce Development and Training)
2016 - 2003
- TAFE NSW (Ultimo College)
Graduate Certificate (Human Resource Management)
1996 - 1997 - TAFE NSW (Ryde College)
Associate Diploma (Applied Science (Hospitality Management))
1990 - 1992
Troy Gallant Skills
- High Performance Teams
- Staff Management
- Customer Experience
- Learning Management
- Organizational Learning
- Customer Retention
- Customer Service
- Project Management
- Coaching
- Performance Management
Troy Gallant Summary
Troy Gallant, based in Sydney, NSW, AU, is currently a Customer and Employee Experience, Global Airports at Qantas. Troy Gallant brings experience from previous roles at Qantas, CBRE Global Workplace Solutions (GWS) and Gallant Consultants. Troy Gallant holds a 2016 - 2016 University of Sydney. With a robust skill set that includes High Performance Teams, Staff Management, Customer Experience, Learning Management, Organizational Learning and more. Troy Gallant has 4 emails and 1 mobile phone numbers on RocketReach.
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