Troy Fitzpatrick Email & Phone Number
REALTOR® | Wilson County and Middle Tennessee @ 5280 Homes Team
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Troy Fitzpatrick Location
- Lebanon, TN, US
Troy Fitzpatrick Work
- REALTOR® | Wilson County and Middle Tennessee @ (March 2021 - Present)
- Sr. Manager - Hospital Relations (formerly Director, Client Experience) @ (January 2022 - September 2026)
- Center Director @ Afni, Inc. (October 2017 - January 2022)
- USF Digital Marketing Tennessee Advisory Board Member @ (August 2019 - July 2020)
- Contact Center Executive Consultant and SME - working with State Farm @ (March 2012 - May 2017)
- Site Director @ (October 2011 - March 2012)
- Additional Leadership and Operations Experience @ Various organizations | Multiple locations (January 2002 - March 2012)
Troy Fitzpatrick Education
- East Texas A&M University
Masters of Business Administration (Business Administration, Management and Operations)
2008-2010 - American Intercontinental University
Bachelor of Business Administration (Business Administration, Management and Operations)
2002-2004
Troy Fitzpatrick Skills
- Real Estate
- Coaching
- Relationship Building
- Strategic Negotiations
- Client Services
- Client Relations
- Contact Center Operations
- Customer Success
- Key Performance Indicators
- Production Implementation
- Customer Experience
- Contact Centers
- Strategic Leadership
- Call Centers
- Outsourcing
- Customer Satisfaction
- Call Center
- Workforce Management
- CRM
- Vendor Management
- Operations Management
- Performance Management
- Quality Assurance
- BPO
- Business Process Improvement
- Change Management
- Recruiting
- Sales
- Customer Retention
- Business Analysis
- Telecommunications
- Strategy
- Program Management
- Service Delivery
- Account Management
- Strategic Planning
- Customer Relationship Management (CRM)
- Consulting
- Business Strategy
- Analytical Skills
- Team Building
- Leadership
- Management
- Customer Service
- Training
- Leadership Development
- Team Leadership
- Cross-functional Team Leadership
- Team Management
- Communication
- Strategic Partnerships
- People Development
- Customer Service Management
- Process Improvement
- Executive Leadership
- Operation Efficiencies
- Close Process
- Five9
- Lead Generation
- Residential Home Sales
- Salesforce.com
- Analysts
- Design
- Research
- Cross Functional Team Leadership
- Active Directory
- Project Management
- Gap Analysis
- Analysis
- Microsoft Word
- Marketing
- Customer Relationship Management Crm
- Business Process Outsourcing Bpo
- Entrepreneurship
- Microsoft Excel
- Customer Relationship Management
- Business Process Outsourcing
Troy Fitzpatrick Summary
- Troy Fitzpatrick, based in Lebanon, TN, US, is currently a REALTOR® | Wilson County and Middle Tennessee at eXp Realty. Troy Fitzpatrick brings experience from previous roles at VCA Animal Hospitals, Afni, Inc., University of South Florida and TEKsystems. Troy Fitzpatrick holds a 2008 - 2010 Masters of Business Administration in Business Administration, Management and Operations @ East Texas A&M University. With a robust skill set that includes Real Estate, Coaching, Relationship Building, Strategic Negotiations, Client Services and more. Troy Fitzpatrick has 3 emails and 3 mobile phone numbers on RocketReach.
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