Associate Team Lead @ (April 2019 - September 2023)
Technical Support Analyst @ (May 2018 - February 2019)
Technical Support Specialist @ (September 2017 - June 2018)
Trisha Roy Education
REVA University
B.Tech (Information Technology)
2013-2017
St. Karens School
High School
1996-2010
Trisha Roy Skills
Active Directory
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
IT Escalation
IT Management
IT Service Management
ITIL
Incident Management
Leadership
Linux
Microsoft Office
Operating Systems
Project Management
Public Speaking
Service Desk
Service-Level Agreements (SLA)
Team Coordination
Team Leadership
Team Management
Teamwork
Technical Support
Troubleshooting
Unix
Windows
Trisha Roy Summary
Trisha Roy, based in Bengaluru, KA, IN, is currently a Technical Operations Manager at Codesis Technologies Private Limited. Trisha Roy brings experience from previous roles at Ascendion, Goldman Sachs, IBM and Concentrix. Trisha Roy holds a 2013 - 2017 B.Tech in Information Technology @ REVA University. With a robust skill set that includes Active Directory, Customer Relationship Management (CRM), Customer Service, Customer Service Management, IT Escalation and more. Trisha Roy has 1 emails on RocketReach.
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