now Vice President of Customer Service and Senior Director of Customer Service @ PAETEC
now Director of Customer Service and Order Processing @ PAETEC
now Order Processing Manager @ PAETEC
now Customer Service Representative and Customer Service Lead @ PAETEC
Trish Dow Education
University of Rochester - William E. Simon Graduate School of Business Administration
Master of Business Administration (MBA) (Organizational & Competitive Strategy)
1999-2005
Western Connecticut State University
Bachelor of Arts (BA) (English and Biology)
1993-1996
Trish Dow Skills
Operations Management
Process Improvement
Telecommunications
Service Delivery
Solution Selling
MPLS
VoIP
Managed Services
Contract Negotiation
Call Centers
Customer Service
Call Center
Customer Retention
Strategic Partnerships
Ethernet
Team Leadership
Unified Communications
SIP Trunking
IP
Telephony
Cloud Computing
SaaS
IVR
Wireless
Vendor Management
Customer Experience
Avaya
Data Center
T1
Co-location
Management
Sales
Account Management
Income Statement
Co Location
Trish Dow Summary
Trish Dow, based in Penfield, NY, US, is currently a SVP, Operations and Compliance at REDCOM Laboratories, Inc.. Trish Dow brings experience from previous roles at REDCOM Laboratories, Inc. and Windstream Enterprise. Trish Dow holds a 1999 - 2005 Master of Business Administration (MBA) in Organizational & Competitive Strategy @ University of Rochester - William E. Simon Graduate School of Business Administration. With a robust skill set that includes Operations Management, Process Improvement, Telecommunications, Service Delivery, Solution Selling and more. Trish Dow has 3 emails and 2 mobile phone numbers on RocketReach.
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