Trina Cooley Email & Phone Number
Call Center Manager
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Trina Cooley Location
- Bossier City, LA, US
Trina Cooley Work
- Call Center Manager @ Omicron Technologies (March 2022 - Present)
- Customer Care Center AM and Banking Officer @ Citizen’s National Bank (May 2021 - March 2022)
- Customer Service Manager @ (April 2016 - May 2021)
- Employee Development Specialist (Trainer) @ (October 2015 - April 2016)
- Call Center Supervisor @ (October 2014 - October 2015)
- Banker Services @ (August 2008 - April 2014)
- Customer Advocate Account Supervisor @ (May 2004 - July 2008)
- Customer Service Professional @ (June 2003 - April 2004)
Trina Cooley Education
- University of Louisiana at Monroe
Bachelor’s Degree (Art/Art Studies, General)
1997-2004
Trina Cooley Skills
- Customer Service
- Customer Satisfaction
- Team Building
- Sales
- Team Leadership
- Account Management
- Customer Retention
- Troubleshooting
- Microsoft Office
- Telecommunications
- Training Facilitation
- Process Improvement
- Escalations (De-escalations) Handling
- Mortgage Banking
- Coaching
- Call Centers
- Call Monitoring
- Leadership
- Training
- Management
- Microsoft Word
- Time Management
Trina Cooley Summary
- Trina Cooley, based in Bossier City, LA, US, is currently a Call Center Manager at Omicron Technologies. Trina Cooley brings experience from previous roles at Citizen’s National Bank, Cable ONE and Newwave Communications. Trina Cooley holds a 1997 - 2004 Bachelor’s Degree in Art/Art Studies, General @ University of Louisiana at Monroe. With a robust skill set that includes Customer Service, Customer Satisfaction, Team Building, Sales, Team Leadership and more. Trina Cooley has 2 mobile phone numbers on RocketReach.
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