Horizon Solutions® is a wholesale distributor of electrical and industrial products in New York and northern New England, serving industrial, commercial, and institutional customers. In addition to hard-goods distribution, Horizon Solutions offers services designed to identify and deliver solutions that fuel our customers’ success through improved productivity, safety, and efficiency. Horizon Solutions is defined by our ability to understand customer applications and apply current technology to solve problems. Leveraging our expertise in technology, supply chain, and training and education, we provide our customers with total solutions that utilize products from the best manufacturers in the automation, electrical, industrial, and safety arena.
We offer the products and services our customers need on their schedule, in ways that are convenient for their busy schedules. Customers can work with a specialist to build a solution, visit a Will Call counter, or shop online. We offer next-day local delivery and curbside pick-up options and more.
Horizon Solutions employs inside and outside sales professionals, technical specialists, and customer service experts to provide the best customer experience for every transaction. Customer intimacy, fostering an exceptional customer experience, deep knowledge, close relationships, and high-touch interactions characterize our heritage and “corporate DNA.”
Horizon Solutions employs over 160 sales professionals divided approximately between outside account managers, technical specialists, or sales engineers, and inside sales and support. Get the products and services you need on your schedule, in ways that are convenient for you. Work with a specialist to build a solution, visit a Will Call counter, or shop online. We offer next-day local delivery and curbside pick-up options and more.
Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors. Our focus is on providing value-based solutions for our clients that deliver exceptional customer experience, and do so cost effectively.
Deep practitioners
It is our peoples’ skills, combined with industry know-how and experience that allow us to provide rock-solid operational performance and deep functional expertise. With a focus on our clients’ brand and customer experience, we work to develop and deliver effective customer programs to optimise performance. Leveraging enhanced metrics, we develop effective programs to optimize performance and deliver a great experience for your customers.
Electricity of new ideas
Beyond operational know-how, we provide new ways of thinking that enable our clients to achieve their desired business outcomes. Expert at understanding key trends across major geographies and sectors we leverage analytics to develop the right strategy to exceed the expectations of your customers. Our activities focus on improving customer satisfaction, reducing the cost-to-serve, and increasing revenues.
Same side of the table partnerships
Our culture focuses on teaming to build effective solutions with quantifiable business benefit. We are innovative and adhere to a “same-side of the table” philosophy. Working with you, we can help you transform your business operations, making them more efficient and effective.
WHAT'S YOUR ENDEAVOR?
We help organizations grow revenue and improve enterprise performance.
Working at the intersection of brand, operations, and culture, we design and implement transformational strategies.
Our proven e4 transformational process:
Envision your future outcomes and create a clear picture of your future state through insights
Engage your organization to design the solution and translate it into operational and organizational changes
Energize your organization with purpose-driven communications to motivate and mobilize
Enable your organization to perform using the infrastructure now in place to sustain the new design
Endeavor Management is a member of Andersen Consulting.
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