Tri-Angular Consulting Information

Have your IT Department: Increase Operational Efficiencies! Improve Business Process! Deliver Consistent and Stable IT Performance! Save Costs! Drive Revenue Growth! Facilitate Better Engagement with Customer, Prospects, and Employees! The philosophy that underlies every project and engagement that we accept is to Generate Outcomes by Producing Deliverables though Activities that are Designed to Achieve Goals through Formalized Methodologies Our strategic methodology is to start from the End-Product, Planning Abstractly while Executing Concretely using Defined Deliverables against Measurable Outcomes. Using formalized toolsets, methodologies, and frameworks we work off of the recognized best practices around COBIT and ITIL to define and improve the Business Units' satisfaction with IT's Service Delivery. When starting an engagement we leverage Diagnostics and Assessment that are linked to maturity scales to provide analysis around maturity and performance gaps to develop roadmaps to improvement. We can then assist, if desired with implementation of that roadmap and achieving improvement. Our Services include: 1. CIO Support: a. Part-time (fractional) CIO Services b. Mentoring of Mid and Senior-level employees 2. IT Department Optimization: a. Strategy and Governance b. ITSM c. Project and Portfolio Management 3. Information Security: a. Risk Management b. Compliance c. Privacy 4. Transformation and Innovation: a. Strategic Road-map Development b. Process Maturation c. Product and Service Development 5. Software and Vendor Management a. Requirement Analysis and Business Alignment b. Selection Management c. Implementation Execution and Management 6. I/DD & Autism a. HIPAA Compliance Management b. VBR Business Advisory c. EVV Implementations