2009 -2011 Contact Center Manager @ SPL 3 Business
2007 -2009 Owner and Operator @ Barrenjoey Midway
2006 -2007 Assistant Sales Team Lead @
2005 -2006 High Value Customer Service and Retention @
2003 -2005 Sales and Retention @
Trevor Michael Education
Chevalier College Bowral 1994-1999
Trevor Michael Skills
BPO
Outsourcing
CRM
Contact Centers
Call Center
Sales
Customer Satisfaction
Call Centers
Customer Service
Operations Management
Telemarketing
Customer Retention
Inbound Marketing
Workforce Management
Customer Experience
Call Center Development
Leadership
Service Delivery
Telecommunications
Offshoring
Lead Generation
Team Management
Process Improvement
Salesforce.com
Team Leadership
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Customer Relationship Management
Business Process Outsourcing
Trevor Michael Summary
Trevor Michael, based in Sydney, NSW, AU, is currently a President at Executive Boutique Call Center. Trevor Michael brings experience from previous roles at Select VoiceCom, SPL 3 Business, Barrenjoey Midway and Lion Nathan. Trevor Michael holds a 1994 - 1999 Chevalier College Bowral. With a robust skill set that includes BPO, Outsourcing, CRM, Contact Centers, Call Center and more. Trevor Michael has 3 emails and 2 mobile phone numbers on RocketReach.
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