Trevor Bye-Sandy Email & Phone Number

Trevor Bye-Sandy Skills

• Manages day-to-day CRM and business analytics tool operations effectively; ensuring data accuracy and data quality through routine monitoring of reports and dashboards
• Experienced in prioritizing projects and collaborating/sourcing assistance based on the scope of partnership stakeholders' needs
• Demonstrates strong organizational and communication skills for end-to-end operational streamlining & project management
• Proficient in utilizing AI & predictive analytics to identify and monitor customer behavior patterns and trends
• Knowledgeable in leveraging SQL for improved business analysis speed and delivery to stakeholders
• Proficient in Excel & Google Sheets (Gsheets) & Microsoft Office Suite
• Extensive experience in presenting data visualizations & using data manipulation to highlight operational opportunities in a language legible to any persona
• Skilled in data-driven demand generation as well as lead management and go-to-market strategies
• Certified Gainsight Administrator
• Adept at reporting on success metrics such as Key Performance Indicators (KPIs) & Key Performance Metrics ( KPMs)
• Expert in business systems administration & configuration: revamping customer segmentation implementing processes and creating best practices and workflows to ensure maximum end- user effectiveness
• Over 10 years' experience in CRM deployment, administration and optimization
• Salesforce.com Administration
• Salesforce Lightning
• Data Design
• Email Management
• Churn Management
• Risk Assessment
• SQL
• Oracle SQL Developer
• CS Operations
• Presentation Skills
• Customer Success
• CSM
• Tableau Online
• Advertising Operations
• Dashboard Metrics
• Reporting
• Data Modeling
• KPI Dashboards
• Performance Dashboards
• Daily Reports
• Rules Engine
• Revenue Recognition
• Forecasting
• Operations Management
• Data Visualization
• Operational Analysis
• Customer Retention
• Business Reviews
• Revenue Analysis
• Revenue & Profit Growth
• Gainsight
• Gainsight Administration
• Sales Operations
• PowerBi
• Gainsight Administrator
• Data Analysis
• Reporting & Analysis
• Dashboard Building
• Bilingual-English/Spanish
• Microsoft Office
• Mac OS
• Sales
• Salesforce.com
• Problem Solving
• Exceeding Quotas
• Website Development
• E-commerce SEO
• SEO
• Email Marketing
• Online Marketing
• Business Planning
• CRM
• E-commerce
• Google Analytics
• Social Networking
• WordPress
• Google Adwords
• Web Analytics
• PPC
• OS X
• B2B
• Online Advertising
• SEM
• Account Management
• Web Project Management
• HTML
• Business Analysis
• iOS
• Web Content Management
• Languages
• Analysis
• Marketing
• Social Media
• Social Media Marketing
• Customer Service
• Facebook
• Management
• Leadership
• Competitive Analysis
• Microsoft Excel
• Lead Generation
• Marketing Communications
• PowerPoint
• Public Relations
• Customer Relationship Management (CRM)
• Employee Training
• Escalations Management
• Escalation Resolution
• E Commerce
• Bilingual English/Spanish
• E Commerce Seo
• Marketing Strategy
• Customer Relationship Management Crm
• Mobile Devices
• Customer Relationship Management