Travis Jackson Email & Phone Number
Operations Center Manager @ Ascend Technologies
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Travis Jackson Location
- Little Rock, AR, US
Travis Jackson Work
- 2024 -now Operations Center Manager @
- 2022 -2023 Director of Customer Support @
- 2022 -2022 Director Customer Success Operations @
- 2016 -2022 Senior Manager International Customer Service @
- 2011 -2016 Manager Customer Care @
- 2009 -2011 Manager Customer Loyalty Center @
- 2007 -2009 Advanced Tech Support Supervisor @ Alltel Wireless
- 2006 -2007 Data Support Specialist @ Alltel Wireless
- 2003 -2006 TMS Lead @ Alltel Wireless
Travis Jackson Education
- Villanova University
Six Sigma Black Belt Certification
2018-2018 - Webster University
Master of Arts (M.A.) (Human Resources Management)
2012-2014 - Webster University
Master of Business Administration (M.B.A.) (Finance, General)
2009-2012 - Central Baptist College
Bachelors of Science (Organizational Management)
2005-2008
Travis Jackson Skills
- Performance Appraisal
- Communication
- Customer Engagement
- Training and Development (HR)
- Soft Skills
- Project Management
- Interpersonal Skills
- Organizational Leadership
- Customer Service Management
- Sales
- Talent Management
- Customer Loyalty
- Customer Support
- Budgeting
- Call Center
- Customer Retention
- Troubleshooting
- Call Centers
- Wireless Networking
- Customer Service
- Telecommunications
- Wireless
- Technical Support
- Networking
- Management
- Software Documentation
- Training
- Leadership
- Customer Experience
- Team Management
- Time Management
- Vendor Management
- Team Leadership
- Customer Satisfaction
- Process Improvement
- Cellular Communications
- VoIP
- Cross-functional Team Leadership
- CRM
- Computer Network Operations
- Mobile Devices
- CDMA
- Sales Operations
- Workforce Management
- Account Management
- Call Center Metrics
- Wireless Technologies
- Business Process Improvement
- Contact Centers
- Voice over IP (VoIP)
- Voice Over Ip Voip
- Cross Functional Team Leadership
- Voice Over Ip
Travis Jackson Summary
- Travis Jackson, based in Little Rock, AR, US, is currently a Operations Center Manager at Ascend Technologies. Travis Jackson brings experience from previous roles at Ease and ATN International. Travis Jackson holds a 2018 - 2018 Six Sigma Black Belt Certification @ Villanova University. With a robust skill set that includes Performance Appraisal, Communication, Customer Engagement, Training and Development (HR), Soft Skills and more. Travis Jackson has 2 emails and 2 mobile phone numbers on RocketReach.
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