Director of Client Services @ (December 2019 - December 2022)
Senior Client Services Manager @ (May 2016 - December 2019)
Senior Account Manager @ (January 2014 - April 2016)
Operations Manager, DTV Retention and Sales @ (August 2010 - November 2014)
Operations Manager, Collections and Prepaid Total Support @ Convergys (December 2006 - June 2010)
Sr Coach @ (January 1997 - January 2006)
Travis Grimes Skills
Performance Management
Call Center
Strategic Planning
Management
CRM
Customer Satisfaction
Workforce Management
Call Centers
Team Leadership
Sales
Process Improvement
Coaching
Team Building
Customer Retention
Strategy
Team Management
Operations Management
Vendor Management
Contact Centers
Customer Experience
Leadership Development
Training
BPO
Leadership
Customer Service
Account Management
Marketing
Business Process Improvement
Travis Grimes Summary
Travis Grimes, based in Alpharetta, GA, US, is currently a Consultant - Private Client at N/A. Travis Grimes brings experience from previous roles at TaskUs, VXI Global Solutions, LLC, IMGLive and Sitel. With a robust skill set that includes Performance Management, Call Center, Strategic Planning, Management, CRM and more. Travis Grimes has 1 emails and 2 mobile phone numbers on RocketReach.
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