Tracy Wray Email & Phone Number
Sr. Digital Experience Program Manager @ Trm
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Tracy Wray Location
- Portland, OR, US
Tracy Wray Work
- Sr. Digital Experience Program Manager @ (January 2026 - Present)
- Scaled Customer Success and Digital Experience @ (August 2023 - December 2025)
- Head of Scaled Customer Success Programs @ (May 2022 - December 2022)
- Director of Customer Success @ KlickTrack INC (February 2021 - January 2022)
- Manager of Customer Success @ (August 2019 - February 2021)
- Sr. Customer Success Manager, Team Lead @ (December 2016 - July 2019)
- Implementation Consultant @ (August 2016 - October 2016)
- Sr. Customer Success Manager @ (September 2015 - July 2016)
- Client Support Escalations Manager @ (February 2015 - July 2015)
- Escalations Specialist Team Lead (Risk Management) @ (January 2011 - February 2015)
- Project Coordinator | Volunteer Coordinator | Billeting Coordinator | Event Planner @ Chicago Fringe Festival (January 2010 - January 2014)
Tracy Wray Education
- Florida State University
Bachelor's degree (Directing and Theatrical Production)
- BUNAC - Post Degree Work Abroad Program
Lived and Worked independently in London as a West End Bartender at Shaftesbury Theatre
- St Petersburg High School
International Baccalaureate Diploma
Tracy Wray Skills
- Analytical Skills
- Business Process Improvement
- Business-to-Business (B2B)
- Claude Agent SDK
- Communication
- Contract Negotiation
- Contractual Agreements
- Crisis Communications
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis
- Digital Strategy
- Employee Training
- Escalation Resolution
- Escalations Management
- Forecasting
- Growth Strategies
- High-growth
- Intercultural Communication
- Leadership
- Management
- Managing Managers
- Marketing
- Microsoft Excel
- Mid-Market
- Monetization
- Negotiation
- Onboarding
- Presentation Skills
- Process Efficiency
- Product Adoption
- Project Coordination
- Project Management
- Relationship Building
- Requirements Gathering
- Retention Strategies
- Risk Assessment
- Risk Management
- Sales
- Salesforce.com
- Social Media Marketing
- Software as a Service (SaaS)
- Start-ups
- Strategic Communications
- Strategic Partnerships
- Strategy
- Strategy Implementation
- Team Building
- Team Leadership
- Team Motivation
- Training
- Zendesk
- n8n
- Event Planning
- Cross Functional Team Leadership
- Software as a Service Saas
- Dispute Resolution
- Volunteer Recruiting
- Employee Relations
- Youth Development
- Search Engine Optimization Seo
- Volunteer Training
- Volunteer Management
- Microsoft Office
- Strategic Planning
- Event Management
- SEO
- Lean Six Sigma
- Customer Relationship Management Crm
- Volunteering
- Start Ups
- Customer Relationship Management
- Search Engine Optimization
- Software as a Service
Tracy Wray Summary
- Tracy Wray, based in Portland, OR, US, is currently a Sr. Digital Experience Program Manager at TRM Labs. Tracy Wray brings experience from previous roles at Demandbase, Fivetran, KlickTrack INC and Ascend Software. Tracy Wray holds a Bachelor's degree in Directing and Theatrical Production @ Florida State University. With a robust skill set that includes Analytical Skills, Business Process Improvement, Business-to-Business (B2B), Claude Agent SDK, Communication and more. Tracy Wray has 3 emails and 2 mobile phone numbers on RocketReach.
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