Customer Success Manager @ (July 2023 - January 2024)
Customer Success Manager @ Chop Chop (November 2022 - July 2023)
Sr. Customer Manager @ (January 2022 - March 2023)
Customer Advisor @ (October 2021 - January 2022)
Travel Writer @ Freelance (October 2017 - April 2022)
Senior Client Advisor @ (October 2019 - September 2021)
Community Manager @ (June 2016 - August 2019)
Tracy Tsui Education
University of Toronto
Bachelor of Commerce (B.Com.) (Finance, General)
Tracy Tsui Skills
Account Management
Agile Leadership
Analytical Skills
Automotive Finance
Communication
Community Management
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Support
Email Marketing
Forecasting
Key Performance Indicators
Leadership
Microsoft Office
Onboarding
PowerPoint
Problem Solving
Product Development
Product Launch
Product Management
Recruiting
Relationship Building
Research
Retail Sales
Sales
Sales & Marketing
Team Leadership
Teamwork
Tech-savvy
Upselling
Vendor Management
Voice of the Customer Analysis
Tracy Tsui Summary
Tracy Tsui, based in Toronto, ON, CA, is currently a Senior Customer Sucess Manager, Strategic Relationship Partner at Willfora (acquired by Overflow). Tracy Tsui brings experience from previous roles at Willfora (acquired by Overflow), Chop Chop and Clutch. Tracy Tsui holds a Bachelor of Commerce (B.Com.) in Finance, General @ University of Toronto. With a robust skill set that includes Account Management, Agile Leadership, Analytical Skills, Automotive Finance, Communication and more. Tracy Tsui has 2 emails and 1 mobile phone numbers on RocketReach.
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