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Tracy Staples Location
Toronto, ON, CA
Tracy Staples Work
Customer Service Manager @ (February 2021 - Present)
Escalations Supervisor @ (November 2018 - February 2020)
Installation and Service Coe Team Manager @ (March 2012 - September 2018)
Provisioning and Porting Team Manager @ (May 2006 - March 2012)
Team Manager @ Rogers Home Phone (June 1994 - May 2006)
Tracy Staples Skills
Business Process Improvement
Call Center
Call Centers
Communication
Contact Center Management
Contact Centers
Customer Experience
Customer Satisfaction
Leadership
Operational Efficiency
Project Management
Relationship Development
Service Delivery
Team Building
Team Leadership
Team Management
Telecommunications
Training
Vendor Management
Wireless
Workforce Management
Tracy Staples Summary
Tracy Staples, based in Toronto, ON, CA, is currently a Customer Service Manager at Pet Valu. Tracy Staples brings experience from previous roles at The Home Depot, Rogers Communications and Rogers Home Phone. With a robust skill set that includes Business Process Improvement, Call Center, Call Centers, Communication, Contact Center Management and more. Tracy Staples has 2 emails on RocketReach.
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